Inside Sales

The Granite Group; Caribou (ME); On-site; USD 38,000 - 62,000; Full time

Benefits offered by this job

Health benefits

401(k) with company match

Wellness discounts

Assistance programs

Paid time off

Life insurance

Employee discounts

Community involvement

Job summary

The Granite Group is seeking an Inside Sales Representative to assist customers in selecting the right plumbing, heating, and HVAC products. You will attend to walk-ins and calls, prepare quotes, and support branch sales alongside other reps and the branch manager.

Strong computer skills are essential as technology is a key tool in this role, with focus on building relationships and delivering exceptional service to customers.

Qualifications

• We value team players who deliver exceptional service and maintain a professional attitude.
• A service-minded approach helps build strong customer relationships.
• Experience in the plumbing/heating/HVAC industry is a plus.

Responsibilities

• Answer incoming sales calls and greet walk-in customers.
• Write sales orders and quotes for customers.
• Assist with picking and packing orders.
• Help restock merchandise and perform other branch duties.

Skills

Customer service

Communication

Team collaboration

Sales support

Job description

Career Opportunities with Granite Group Wholesalers LLC

Careers At Granite Group Wholesalers LLC

Current job opportunities are posted here as they become available.

As an Inside Sales Representative at The Granite Group, you'll be the go-to person to help customers find the right product for their project. You'll play a key role in supporting the branch by:

• Answering incoming sales calls and greeting walk in customers
• Writing sales orders and quotes
• Assisting with picking and packing orders
• Helping restock merchandise and performing other general branch duties

You'll also be comfortable talking with customers about plumbing, heating, and HVAC products and applications. Strong computer skills are essential, as technology will be one of your most valuable tools in this role.

What we are looking for

We value team players who bring enthusiasm, courtesy, and professionalism to every interaction. This role is all about building relationships and delivering exceptional service, so a service-minded attitude will take you far. You'll work closely with our branch sales team-including other reps, counter sales associates, and the branch manager-to make sure every customer gets the support they need. Experience in the industry and a solid understanding of product lines is a plus, as customers may need someone to brainstorm with help to solve project challenges. A standout trusted partner in our customers success.

Why you'll love working here

At The Granite Group we're a family and community first company, and our benefits reflect that:

• Comprehensive health benefits for you and your family
• 401(k) with company match
• Wellness and lifestyle discounts
• Team member assistance programs
• Generous paid time off- 15 days annually, plus paid company holidays
• Financial protection options (HAS, FSA, life insurance, and more)
• Employee discounts on products
• Community involvement opportunities through TGG cares

We believe in promoting from within and providing clear paths for advancement. If you see a future in sales or management, this could be the perfect place to grow your career.