Counter Sales

The Granite Group; Beverly (MA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health benefits

401(k) with company match

Paid time off

Employee discounts

Community involvement

Job summary

Granite Group Wholesalers LLC in Beverly, MA is seeking a motivated counter sales associate to join our team. This role focuses on HVAC or plumbing products, strong communication, and delivering outstanding customer service.

You will be a key contact for customers—answer inquiries, recommend products, process transactions, and maintain accurate computer records. Additional duties include inventory support, stocking shelves, and coordinating material transfers between branches and vendors.

Qualifications

• High school diploma or equivalent required.
• Prior customer service, retail, or sales experience strongly preferred.
• Strong communication and interpersonal skills.
• Computer proficiency required; HVAC or plumbing knowledge is a plus (not required).

Responsibilities

• Provide exceptional customer service by assisting with product inquiries and purchases.
• Recommend products tailored to customers’ needs and preferences.
• Accurately process sales transactions and maintain computer records.
• Keep the work environment clean, organized, and safe.
• Stay informed on product features, pricing, and availability.
• Collaborate with team members to meet sales goals and service targets.
• Maintain up-to-date product knowledge and monitor industry trends.

Education

High school diploma or equivalent

Customer service experience

Strong communication skills

Basic computer proficiency

HVAC/plumbing knowledge a plus

Job description

Career Opportunities with Granite Group Wholesalers LLC

Careers At Granite Group Wholesalers LLC

Current job opportunities are posted here as they become available.

Job Summary

We are looking for a motivated, detail oriented, and customer-focused individual to join our team as a counter sales associate. This role is ideal for someone with an interest in HVAC or plumbing products, strong communication skills, and a passion for delivering outstanding customer service.

In this position, you will be a key point of contact for customers-answering inquiries, recommending products, processing transactions, and ensuring a clean, organized work environment. Additional responsibilities include assisting with inventory management, stocking shelves, coordinating material transfers between branches and vendors, and maintaining accurate computer records.

The right candidate will enjoy problem-solving, working in a team-oriented environment, and contributing to the overall success of the sales department.

Qualifications

• High school diploma or equivalent required
• Prior customer service, retail, or sales experience strongly preferred.
• Strong communication and interpersonal skills.
• Computer proficiency required: HVAC or plumbing knowledge is a plus (not required)

Responsibilities

• Provide exceptional customer service by assisting with product inquiries and purchases.
• Recommend products tailored to customers’ needs and preferences.
• Accurately process sales transactions and maintain computer records.
• Keep the work environment clean, organized, and safe.
• Stay informed on products features, pricing, and availability.
• Collaborate with team members to meet sales goals and service targets.
• Maintain up-to-date product knowledge and monitor industry trends.

Additional Requirements

• Ability to thrive in a fast-paced environment.
• Strong problem-solving and organizational skills.
• Willingness to learn and adapt to changes in product offerings.
• Flexibility to work weekends or evenings as needed.

Benefits

• Comprehensive health benefits for you and your family
• 401(k) with company match
• Financial protection programs (HAS, FSA, Life insurance, etc.)
• Paid time off (15 days annually) plus paid company holidays.
• Wellness discounts and team member assistance programs.
• Employment discounts
• Opportunities to get involved in the community through programs such as TGG Cares.