Inside Regional Sales Account Executive - Remote Position

Towne Mortgage Company; United States; Remote; USD 60,000 - 90,000; Full time

Job summary

Towne Mortgage Family of Companies is seeking an Inside Sales Account Executive to grow our national TPO client base. This role emphasizes relationship-building, CRM-driven outreach, and remote collaboration across most US states.

The ideal candidate has 2–3 years of mortgage sales experience and will participate in onboarding, client communications, and proactive outreach to brokers and LOs to expand Towne’s market presence.

Qualifications

• Minimum of 2–3 years of mortgage sales experience.
• Ability to work remotely across the US.
• Proficient use of a CRM to engage with TPO clients.
• Onboarding and training of new client LOs and processors.
• Maintain regular client communications and satisfaction.
• Address complaints promptly to uphold the company reputation.

Responsibilities

• Use Towne’s CRM to engage TPO clients and drive new business.
• Participate in onboarding and training of new client LOs and processors.
• Maintain regular client communication to understand needs.
• Address and resolve client complaints promptly.
• Gather contact information for prospective LOs, processors, and broker-owners.
• Conduct daily outreach via calls, emails, texts, and social media.
• Utilize BI/analytics for client insights and market awareness.
• Harness marketing, CRM, and social platforms to boost brand visibility.

Skills

Mortgage sales

CRM usage

Cold outreach

Client onboarding

Relationship building

Communication

Tools

CRM software

Job description

Towne Mortgage Family of Companies has more than 40 years of experience in the mortgage industry as a multi-channel, national mortgage lender. Our model is simple: RELATIONSHIP and SPEED. We are always looking for talented AEs to help grow our team. When you choose to work at Towne, you join more than a mortgage company; you become part of the Towne family! If you want to work for an award-winning company with competitive compensation, comprehensive benefit offerings, and flexible work-life, you have found the right place. Grow with us!

The responsibilities and qualifications for this position are outlined as follows:

The Inside Sales Account Executive will play a crucial role in driving new business for Towne by establishing relationships with prospective Third-Party Origination (TPO) clients nationwide.

The ideal candidate will possess the following qualifications:

Only applicants with a minimum of 2-3 years of mortgage sales experience will be considered for the role of Inside Sales Account Executive.

This job can be performed remotely in most all US States

Responsibilities Overview:

• Proficient use of Towne’s Customer Relationship Management System (CRM) to effectively engage with TPO clients and facilitate new business development
• Participate in onboarding and training of new client LOs and processors
• Maintain regular communication with clients to understand their needs and ensure satisfaction
• Address complaints promptly and aim for swift resolution to uphold the company's reputation
• Proactively gather contact information for prospective LOs, processors, and broker-owners
• Conduct daily outreach to prospects via cold calls, emails, texts, and social media
• Utilize business intelligence/analytics for enhanced client insights
• Harness marketing, CRM, and social media platforms to enhance brand visibility and product offerings
• Regularly report prospecting progress to Senior Leaders
• Maintain re