Inside Physical Damage Appraiser

Auto-Owners Insurance; Saint Cloud (MN); Hybrid; USD 50,000 - 84,000; Full time

Benefits offered by this job

401(k) matching

Pension plan

Health insurance

Life insurance

Paid time off

Job summary

Auto-Owners Insurance, a top-rated carrier, seeks an experienced claims professional to join our team. The role involves inspecting damaged autos, negotiating settlements, and handling investigations, with in-person training and potential work-from-home up to three days per week.

Requires a bachelor’s degree or equivalent and at least three years as a physical damage appraiser, plus a valid driver’s license. We offer comprehensive benefits and competitive compensation.

Qualifications

• Bachelor’s degree or equivalent experience.
• Minimum of 3 years working as a physical damage appraiser.
• Knowledge of CCC software is preferred but not required.
• Above average communication skills (written and verbal).
• Ability to resolve complex issues.

Responsibilities

• Inspect damaged automobiles, develop information regarding repair costs, negotiate repair cost agreements, and evaluate practicality of repair and options for settlement of claims.
• Maintain understanding of automobile construction and repair techniques, ensuring compliance with statutory requirements including aftermarket parts and safety standards.
• Communicate with claim associates, agents, insured’s repair facilities and others; participate in negotiations and follow-up on claims.
• Work toward resolution of claims; may attend arbitrations, mediations, depositions, or trials as necessary.
• Handle investigations by phone, mail and on-site; willing to travel and be reassigned for catastrophe duty.

Education

Bachelor’s degree or equivalent experience

Tools

CCC software

Job description

A career at Auto-Owners is challenging and rewarding. Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs.

Job Description

Auto-Owners Insurance, a top-rated insurance carrier, is seeking an experienced and motivated Claims professional to join our team. The position requires the following, but is not limited to

We offer a merit-based work-from-home program based on job responsibilities. After initial training in-person, this specific role could have the flexibility to work from home up to 3 days per week.

• Inspect damaged automobiles, develop information regarding repair costs, negotiate repair cost agreements, and evaluate practicality of repair and options for settlement of claims.
• Maintains an understanding of current automobile construction and repair techniques, assuring compliance with statutory requirements including but not limited to appropriate use of after-market parts, and repairs to automobiles with concern for safety and industry standards.
• Communicate with claim associates, agents, insured’s repair facilities and others regarding inspections and conclusions; develop and participate in required communication to vehicle owner regarding repairs, participate as necessary in negotiations, follow-up and problem resolution on claims.
• Works towards the resolution of claims, and may attend arbitrations, mediations, depositions, or trials as necessary.
• Handle investigations by phone, mail and on-site investigations.
• Willing to travel and be temporarily reassigned for catastrophe duty upon request.

Desired Skills & Experience

• Bachelor’s degree or equivalent experience
• A minimum of 3 years working as a physical damage appraiser .
• Knowledge of CCC software is preferred but not required
• Above average communication skills (written and verbal)
• Ability to resolve complex issues
• Organize and interpret data
• Ability to handle multiple assignments
• Possess a valid driver’s license

Benefits

Auto-Owners offers a wide range of career opportunities, and we are seeking talent that will help us continue our long tradition of success. We offer a friendly work environment, structured training program, employee mentoring and an excellent benefits package. Along with a matched 401(k), fully funded pension plan (once vested), Auto-Owners offers medical, prescription, dental and vision insurance; associate, spouse and child life insurance; supplemental sick pay; long term disability; health care flexible spending accounts and dependent care flexible spending accounts. Additional benefits include: generous paid time off including holidays, vacation days, personal time, sick leave and parental leave; adoption assistance; discounts on personal insurance; education matching gift program, a student loan assistance program and a gym membership and fitness class reimbursement program. If you're looking to do rewarding work alongside great people, Auto-Owners is the place for you!

Compensation

Auto-Owners offers a generous compensation package. For this position, the anticipated annualized starting base pay range is: $50,000 - $83,500. Other components of the compensation package include benefit dollars used to purchase certain benefits and several bonus opportunities.

Equal Employment Opportunity

Auto-Owners Insurance is an equal opportunity employer. The Company hires, transfers, and promotes on the basis of ability, without consideration of disability, age, sex, race, color, religion, height, weight, marital status, sexual orientation, gender identity or national origin, or any factor contrary to federal, state or local law.

• Please note that the ability to work in the U.S. without current or future sponsorship is a requirement.