Inside Physical Damage Appraiser

Auto-Owners Insurance; Mount Pleasant (MI); Hybrid; USD 60,000 - 80,000; Full time

Benefits offered by this job

Matched 401(k)

Fully-funded pension plan

Generous paid time off

Job summary

A leading insurance company is seeking an experienced Claims professional in Mount Pleasant, Michigan. The role involves inspecting damaged vehicles, negotiating repair costs, and ensuring compliance with industry standards. Candidates should have a bachelor's degree and 3+ years of experience as a physical damage appraiser. The position offers a flexible work-from-home opportunity up to 3 days per week, competitive salary, and comprehensive benefits including a 401(k) match and a fully-funded pension plan.

Qualifications

• 3+ years working as a physical damage appraiser.
• Knowledge of automobile construction and repair techniques.
• Possess a valid driver’s license.

Responsibilities

• Inspect damaged automobiles and develop cost information.
• Negotiate repair cost agreements and evaluate repairs.
• Communicate with associates and develop inspection conclusions.
• Attend arbitrations, mediations, depositions, or trials as necessary.

Skills

Above average communication skills (written and verbal)

Ability to resolve complex issues

Organize and interpret data

Ability to handle multiple assignments

Education

Bachelor’s degree or equivalent experience

Tools

CCC software

Job description

A career at Auto-Owners is challenging and rewarding. Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs.

We offer a merit-based work-from-home program based on job responsibilities. After initial training in-person, this specific role could have the flexibility to work from home up to 3 days per week.

Auto-Owners Insurance, a top-rated insurance carrier, is seeking an experienced and motivated Claims professional to join our team. The position requires the following:

• Inspect damaged automobiles, develop information regarding repair costs, negotiate repair cost agreements, and evaluate practicality of repair and options for settlement of claims.
• Maintain an understanding of current automobile construction and repair techniques, assuring compliance with statutory requirements including but not limited to appropriate use of after-market parts, and repairs to automobiles with concern for safety and industry standards.
• Communicate with claim associates, agents, insured’s repair facilities and others regarding inspections and conclusions; develop and participate in required communication to vehicle owner regarding repairs, participate as necessary in negotiations, follow-up and problem resolution on claims.
• Work towards the resolution of claims, and may attend arbitrations, mediations, depositions, or trials as necessary.
• Handle investigations by phone, mail and on-site investigations.
• Be willing to travel and be temporarily reassigned for catastrophe duty upon request.

Desired Skills & Experience

• Bachelor’s degree or equivalent experience
• A minimum of 3 years working as a physical damage appraiser.
• Knowledge of CCC software is preferred but not required
• Above average communication skills (written and verbal)
• Ability to resolve complex issues
• Organize and interpret data
• Ability to handle multiple assignments
• Possess a valid driver’s license

Benefits

Auto-Owners offers a wide range of career opportunities, and we are seeking talent that will help us continue our long tradition of success. We offer a friendly work environment, structured training program, employee mentoring and an excellent compensation/benefits package. Along with a competitive base salary, matched 401(k), fully-funded pension plan (once vested), and bonus programs, Auto-Owners also provides generous paid time off including holidays, vacation days, personal time, and sick leave.

Equal Employment Opportunity

Auto-Owners Insurance is an equal opportunity employer. The Company hires, transfers, and promotes on the basis of ability, without consideration of disability, age, sex, race, color, religion, height, weight, marital status, sexual orientation, gender identity or national origin, or any factor contrary to federal, state or local law.

• Please note that the ability to work in the U.S. without current or future sponsorship is a requirement.