Inside Parts Sales Representative

General Equipment & Supplies, Inc.; Shakopee (MN); On-site; USD 34,440 - 38,572; Full time

Benefits offered by this job

Health

401k + Company Match

Paid Holidays

Employee Assistance Program

Uniform/Clothing Allowance

Short/Long Term Disability – Employer Paid

Job summary

General Equipment & Supplies, Inc. is seeking an Inside Parts Sales Representative located in Shakopee, Minnesota. The role requires engaging with customers and handling parts orders effectively. Candidates should demonstrate excellent customer service skills and experience in parts sales within a retail or heavy equipment context.

The company offers a variety of benefits including health coverage, a 401k plan, and additional job-related training opportunities. A valid driver's license is also required for this position.

Qualifications

• Must share core values: integrity, curiosity, passion, innovation.
• Experience in parts sales in a retail environment.
• Experience in heavy equipment/construction industry preferred.
• Requires a valid driver's license.

Responsibilities

• Manage incoming calls from customers and field sales representatives.
• Assist in procurement and filling customer orders for machinery parts.
• Become proficient in supplier parts systems.
• Build knowledge of product lines and service standards.
• Acquire parts in a safe and professional manner.
• Collect data for efficient inventory decisions.
• Maintain relationships with service and administrative departments.
• Attend training seminars as requested.

Skills

Excellent customer service skills

Computer skills

Parts sales experience

Basic understanding of spreadsheets and databases

Job description

Overview

Pay Range: $25/HR-$28/HR DOE. The Inside Parts Sales Representative uses comprehensive product knowledge, customer, and interpersonal relationship skills to satisfy General Equipment’s customer needs effectively and efficiently in securing parts. Working with product managers, inventory control, and service personnel, this individual will build knowledge by participating in off‑site, in‑house, and self‑study product training opportunities.

Essential Duties and Responsibilities

• Primary responsibility will be specializing in incoming calls from customers and Product Support Sales Representative employees working in the field
• Assists in the procurement, filling customer orders, stocking, and receiving of construction and aggregate machinery parts
• Becomes proficient in the various online supplier parts systems to look up and order parts
• Builds knowledge of existing product lines, service standards and procedures
• Acquires parts and other items from vendors in and around the Fargo area in a safe and professional manner
• Assists in the collection of data necessary for efficient inventory decisions with Parts Manager
• Attends local, regional, and national parts training seminars as requested by company management
• Maintains close, positive working relationships with service and administrative departments
• May perform other duties as directed by Parts Manager and Branch Management

Job Requirements

• Must share our Core Values: Do the Right Thing, Be Curious, Have Passion, and Be Innovative
• Experience in parts sales in a retail environment
• Experience in heavy equipment/construction industry preferred
• Computer skills: ability to navigate through many vendor sites and processes
• Basic understanding of computer spreadsheets, databases, and word processing applications
• Excellent customer service skills, written and verbal
• Requires a valid driver’s license

Benefits

• Health
  • FSA
  • HSA w/ Employer Contributions
• Dental
• Vision
• Life / AD&D / Critical Illness
• 401k + Company Match
• PTO Accrual
• Paid Holidays
• Prescription Safety Glass Reimbursement
• Safety Boot and Cold Weather Gear Reimbursement
• Employee Assistance Program
• Uniform/Clothing Allowance
• Employee Events
• Sponsorships
• Additional Job-Related Education and Trainings
• Short/Long Term Disability – Employer Paid

Nature and Scope of Job

• Requires prolonged standing with periodic lifting, walking, standing, bending, stooping
• Requires ability to push, lift, pull, and/or carry 50 lbs.