Inside Parts Sales III

JX Truck Center; New Haven (IN); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Shift differential 15%

Equal opportunity employer

Job summary

JX Enterprises, Inc. in Fort Wayne, IN, seeks an Inside Parts Sales III to deliver exceptional customer service, manage complex key accounts, and grow the parts business in a fast-paced, collaborative environment.

You will be an energetic, solutions-oriented professional eager to grow with us. Primary duties include owning account relationships, selling OEM/aftermarket parts, mentoring junior staff, and partnering with warehouse and delivery teams to optimize service.

Qualifications

• High school diploma or equivalent.
• Five years parts, sales, or service experience desired.
• Proficiency of all company systems, procedures, and policies.
• Excellent communication skills required.
• Intermediate computer skills are required.
• Dependable and reliable attendance required.
• Mindset: A curious mindset with an entrepreneurial "pioneering spirit," strong integrity, and a passion for continuous professional development.

Responsibilities

• Manage complex key accounts and maintain high customer satisfaction through expert technical knowledge and high‑touch communication.
• Research market opportunities, prospect new commercial accounts, and grow the existing customer base to expand market share.
• Identify gaps in current inventory and suggest new OEM/aftermarket products or services to management to enhance the parts department's offerings.
• Assist with onboarding and coaching Level 1 and Level 2 specialists on catalog research, upselling strategies, and systems training.
• Collaborate with warehouse and delivery teams to improve processes.
• Collaborate closely with team members and leadership to cultivate positive experiences for our customers.
• Perform other dynamic duties and responsibilities as assigned to support business.

Skills

Parts sales experience

Communication skills

Computer skills

Reliability attendance

Systems proficiency

Customer service

Entrepreneurial mindset

Education

High school diploma or equivalent

Job description

Inside Parts Sales III

Located in Fort Wayne, IN

Shift

Tuesday - Friday from 10:00am - 7:00pm and Saturday from 7:00am - 3:30pm

Shift Premium

Any work performed/hours worked Monday - Friday, 5:00 pm - 5:59 am and/or any hours worked on weekends (Saturday/Sunday) will be paid a shift differential of 15% of your base wage.

Join the Driving Force Behind JX Enterprises! Why Choose JX?

At JX Enterprises and Truck Center, we are more than trucks. As a third-generation, family-owned industry leader with over 50 years of history, 30+ locations, and 1,200+ dedicated employees, we know our people are the driving force behind everything we do. We don’t just offer jobs, we build rewarding long‑term careers in a supportive, growth‑oriented team environment. When you join JX, you become a part of a culture defined by our values of Honoring Commitments, Creating Positive Experiences, Fostering Lifelong Learning, Exhibiting Pioneering Spirit, and Demonstrating Good Stewardship permeates every aspect of our company. We have a deep commitment to giving back to our local communities through our employee‑driven JX Gives Back Family Foundation.

The Opportunity (Job Purpose)

Are you ready to make a visible impact? As our next Inside Parts Sales III, you will play a crucial role in delivering exceptional customer service. We are looking for an energetic, solutions‑oriented professional who thrives in a collaborative, fast‑paced environment and is eager to grow with us.

What You’ll Do Day‑to‑Day (Essential Duties & Responsibilities)

• Full Account & Sales Mastery: Manage complex key accounts, maintaining maximum customer satisfaction through expert technical knowledge and high‑touch communication.
• Account Conquest & Growth: Proactively research market opportunities, prospect new commercial accounts, and grow the existing customer base to expand market share.
• Product Expansion & Feedback: Identify gaps in current inventory and suggest new OEM/aftermarket products or services to management to enhance the parts department's offerings.
• Peer Mentorship & Training: Assist with onboarding and coaching Level 1 and Level 2 specialists on catalog research, upselling strategies, and systems training.
• Process Improvement Support: Collaborate with warehouse and delivery
• Collaborate closely with team members and leadership to continuously cultivate positive experiences for our customers.
• Perform other dynamic duties and responsibilities as assigned to support business.

What We’re Looking For (Qualifications & Skills)

• High school diploma or equivalent
• Five (5) years parts, sales, or service experience desired
• Proficiency of all company systems, procedures, and policies
• Excellent communication skills required.
• Intermediate computer skills are required.
• Dependable and reliable attendance required.
• Mindset: A curious mindset with an entrepreneurial "pioneering spirit," strong integrity, and a passion for continuous professional development.

What’s In It For You? (The Perks & Benefits)

We believe in taking care of our people. JX Enterprises offers a highly competitive compensation package designed to support your health, financial future, and overall well‑being.

JX Enterprises, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.