Inside Merchant Services Sales Advisor

KeyCorp; Pittsburgh (Allegheny County); Remote; USD 45,000 - 75,000; Full time

Job summary

An established industry player is seeking a dynamic Inside Merchant Services Sales Advisor to enhance client relationships and drive growth in payment processing solutions. This role involves collaborating with partners and clients to deliver tailored recommendations that meet small business needs. You will leverage your financial acumen and exceptional communication skills to consult with businesses, identify their banking needs, and provide impactful solutions. Join a supportive and flexible environment where your contributions will help shape the future of client services and drive success for small businesses. If you are passionate about client engagement and have a talent for sales, this opportunity is perfect for you.

Qualifications

• 1-3 years of payments-related experience in a banking environment.
• Strong financial acumen and exceptional negotiating skills.

Responsibilities

• Acquire new merchant services relationships through various channels.
• Present and sell merchant payment processing solutions to businesses.

Skills

Financial Acumen

Negotiating Skills

Closing Skills

Communication Skills

Influencing Skills

Persuasion Skills

Collaboration Skills

Oral Communication

Written Communication

Education

Bachelor's Degree

Job description

Inside Merchant Services Sales Advisor page is loaded

Inside Merchant Services Sales Advisor

Apply locations For Those Who Work At Home, PA time type Full time posted on Posted 2 Days Ago time left to apply End Date: April 26, 2025 (28 days left to apply) job requisition id R-31347

Location: For Those Who Work At Home - Various, Pennsylvania 15222

Job Summary
The Inside Merchant Sales Advisor focuses on growing client relationships with payment and card processing needs. Serves as a member of an Inside Sales team, virtually working as a trusted advisor with partners and clients across Key's Consumer footprint, providing recommendations and solutions to help Small Businesses achieve their goals; will resolve client issues and execute appropriate action to ensure client satisfaction. Partners with various functional groups and lines of business throughout the bank for growth opportunities.

Responsibilities

• Acquire new merchant services relationships through referrals from KeyBank banking centers and through prospecting external sources within the sales representative's assigned territory including outbound calling/communicating; will actively participate in specialized campaigns, working lead lists and referrals from Retail branch, Business Banking, Private Banking and Treasury.
• Present and sell merchant payment processing, including but not limited to credit card, check processing, gift cards, ACH and the corresponding hardware and software products to small and medium size businesses.
• Consults with prospective businesses in identifying the proper payment solution to meet the business needs.
• Identifies other banking needs and works with available KeyBank resources and partners to deliver solutions that meet those needs.
• Prospects small and medium size businesses in sale representative's assigned region to supplement bank referrals.
• Performs other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without notice.
• Complies with all KeyBank policies and procedures, including without limitation, acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key’s clients and Key.

Education Qualifications

• Bachelor's Degree or equivalent in training and experience (required).

Experience Qualifications

• 1-3 years payments related experience in a banking environment (required).
• 1-3 years success in a client focused environment with aggressive growth and service goals (required).

Tactical Skills

• Strong financial acumen including the ability to read and understand financial statements.
• Exceptional negotiating and closing skills.
• Strong communication skills.

Personal Skills

• Influence: Describes key concepts of influencing and has the ability to identify key players and decision makers.
• Persuasion: Describes the importance of listening to communicate for impact and selects most appropriate communication approach depending on message and audience.
• Collaboration: Demonstrates experience in participating in productive collaborative processes that help solve business problems and meet business goals.

Practical Skills

• Oral & Written Communication: Demonstrates the ability to speak, write, and present in a way that effectively conveys the intended message to an audience.

Core Competencies

• All KeyBank employees are expected to demonstrate Key’s Values and sustain proficiency in identified Leadership Competencies.

Travel

• Occasional travel to include overnight stay.

Key has implemented a role-based Mobile by Design approach to our employee workspaces, dedicating space to those whose roles require specific workspaces, while providing flexible options for roles which are less dependent on assigned workspaces and can be performed effectively in a mobile environment. As a result, this role may be Mobile or Home-based, which means you may work primarily either at a home office or in a Key facility to perform your job duties.

Job Posting Expiration Date: 04/26/2025

KeyCorp is an Equal Opportunity and Affirmative Action Employer committed to building a diverse, equitable and inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other protected category.

Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing [e-mail].

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KeyBank is an organization collectively committed to helping you unlock your potential and discover what truly drives you. Working here means sharing our purpose to help our clients, colleagues, and communities thrive. You’ll find genuinely supportive teammates, a flexible, inclusive work environment, challenging projects, accessible leaders, and opportunities to grow in your position and your career. For 200 years, Key has opened doors in our communities. Let us open one for you.