Inside/Domestic Sales

Vance Airscoop; Elizabeth City (NC); On-site; USD 34,000 - 60,000; Full time

Job summary

Vance Airscoop is seeking a Sales Support role in Elizabeth City, NC to generate quotes, write orders, and manage customer data. The position supports cryogenic sales staff, coordinates with production, QA, engineering, and finance to ensure accurate pricing and documentation.

The role involves processing quotes, orders, drawings, certificates, and assisting customers by researching files and data, with opportunities to contribute to process improvements and pricing accuracy.

Qualifications

• Two year Business Degree and one year experience in Sales. Technical experience is a plus.
• Basic computer skills.
• Willing to "go the extra mile" for the Customer.

Responsibilities

• Generate quotes as required using Application Sheet to assist in obtaining service information from Customer.
• Write Sales Orders as required.
• Enter quote information into databases.
• Request delivery from Production Manager.
• Request special pricing from President.
• Support Cryogenic Sales Staff when traveling, researching files, writing Customer quotes and sales orders.
• Review assigned co-workers quotes and sales orders - and same for other co- workers as necessary.
• Generate quotes and write Sales Orders when co-workers are on vacation, sick or extended leave.
• Provide technical support when possible. Interface with various departments as necessary.
• Obtain drawings for Customers thru Design Drafter.
• Obtain certificates for Customers thru Q.A. Manager.
• Support Customers by researching files, pull and scan data when necessary.
• Advise President of any errors found in price book.
• Advise Associate Engineer of any errors found in quote program.
• Advise Q.A. Manager of any product issues.
• Advise Credit Manager of new Customer credit information.
• Attend Sales Meetings and provide input.
• Write ECP's when required.
• File unique Customer requirements in specified book for reference.
• Any other tasks required by Sales Support Manager, President, or CEO.

Skills

Sales experience

Customer service

Go the extra mile

Education

Two year Business Degree

Tools

Basic computer skills

Job description

Duties and Responsibilities

• Generate quotes as required using Application Sheet to assist in obtaining service information from Customer.

• Write Sales Orders as required.

• Enter quote information into databases.

• Request delivery from Production Manager.

• Request special pricing from President.

• Support Cryogenic Sales Staff when traveling, researching files, writing Customer quotes and sales orders.

• Review assigned co-workers quotes and sales orders - and same for other co- workers as necessary.

• Generate quotes and write Sales Orders when co-workers are on vacation, sick or extended leave.

• Provide technical support when possible. Interface with various departments as necessary.

• Obtain drawings for Customers thru Design Drafter.

• Obtain certificates for Customers thru Q.A. Manager.

• Support Customers by researching files, pull and scan data when necessary.

• Advise President of any errors found in price book.

• Advise Associate Engineer of any errors found in quote program.

• Advise Q.A. Manager of any product issues.

• Advise Credit Manager of new Customer credit information.

• Attend Sales Meetings and provide input.

• Write ECP's when required.

• File unique Customer requirements in specified book for reference.

• Any other tasks required by Sales Support Manager, President, or CEO.

Authority Level

• Approve or reject co-workers quotes and orders based on correctness when cross checking.

• Offer discounts to OEM's and Reseller's.

• " No bid" RFQ's when HFC is unable to comply with Customer Specifications.

• Share technical information with Customers and Representatives.

Qualifications

• Two year Business Degree and one year experience in Sales or four years experience in Sales. Technical experience is a plus.

• Basic computer skills.

• Willing to "go the extra mile" for the Customer.

Working Conditions

• Climate controlled office.

Basis of Evaluation

• Customer and Representative feed back.

• Co-worker & Manager/Supervisor input via network.