Inside Counter Sales-Wichita Falls

Prostarrental; Wichita Falls (TX); On-site; USD 30,000 - 50,000; Full time

Job summary

Prostarrental in Wichita Falls is seeking a Counter Salesperson to manage rental orders and ensure top-notch customer service in a dynamic environment. The ideal candidate will be enthusiastic, reliable, and meticulous.

You will be responsible for equipment rentals, payment processing, daily inventory management, and maintaining safety standards in a fast-paced setting. A high school diploma or GED is preferred, along with strong communication and analytical skills.

Qualifications

• Knowledge typically acquired through high school education with technical training.
• Selling experience is preferred.
• Ability to lift 70+ pounds as needed.

Responsibilities

• Rents equipment and prepares rental orders for customers.
• Processes payments including cash and credit.
• Maintains daily contract files and inventory.

Skills

Excellent customer service skills

Analytical problem solving

Communication skills

Mechanical troubleshooting

Education

HS Diploma or GED

Tools

Microsoft Office

Job description

Job Summary

The Counter Salesperson will perform a variety of tasks to ensure smooth branch operation. This person will prepare rental orders to go to customers. He/she must have a professional demeanor and be able to provide excellent customer service. Pro Star Rental is a dynamic and fast‑paced environment. Therefore, your strong work ethic, sense of urgency, reliability, attention to detail and positive attitude will make you an asset to our branch and the entire organization.

Responsibilities

• Rents equipment and arranges for provisions of service for customers through person to person interaction and over the phone discussions, followed by inputting the information into the computer system.
• Prepares rental forms and contracts, obtains customer signatures and other information as required.
• Maintains the daily contract file.
• Explains rental fees and provides information about rented items, such as operations and descriptions.
• Processes payments & deposits both in cash and credit cards as well as making change.
• Balances credit cards along with balancing the computer system throughout the day.
• Answers telephone calls and receives orders by phone.
• Recommends rental and sales items to customers to meet their needs.
• Reserves items for requested time.
• Updates and calls overdue list daily and alerts supervisor of overdue contracts.
• Receives incoming inventory.
• Inventories retail sales merchandise and advises supervisor of low levels of merchandise.
• Acts as sales administrator on rental, sale and repair contracts.
• Assists in accounts payable duties to include PO’s, file organization, data entry, and other related tasks.
• Assists in accounts receivable duties to include sending out invoices, applying payments and filing.
• Reports safety violations to supervisor.
• Assists customers with the loading and unloading of equipment when necessary. May also need to demonstrate safety features and operational features of the equipment.
• Cleans showroom and equipment. Arranges showroom displays, keeps shelves organized, stocked and clean. May also clean customer restrooms.
• Occasional exposure to the elements.
• Performs duties in compliance with company safety standards.
• Performs other duties as requested.

Work Environment

• Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, lifting and maneuvering material or equipment, some of which may be heavy or awkward.
• Typically, in a comfortable environment but with regular exposure to factors such as temperature extremes, moving machinery, loud noise, and fumes, which may cause noticeable discomfort.

Education and Certification

HS Diploma or GED strongly preferred.

Preferred Qualifications

• Knowledge, skills and abilities typically acquired through a high school education with technical training.
• Selling experience.
• High school equivalency math skills required.
• Mechanical troubleshooting experience is very helpful.
• Familiarity with surrounding areas would be helpful as well as the ability to read and understand maps of the city and surrounding areas.
• Excellent interpersonal and customer service skills.
• Excellent communication skills, including verbal, written, non‑verbal, listening and presentation skills.
• Excellent analytical skills such as problem solving and the ability to interpret policies, procedures and guidelines.
• A complete knowledge of the market and the product with the ability to discuss the technical aspects of machinery such as aerial lifts, welders, generators, light towers and heavy machinery.
• Strong leadership skills such as creative thinking, decision making and goal setting.
• Moderate computer skills, including experience using Microsoft Office software such as Word and Excel. Moderate experience using database systems.
• Must be able to lift 70+ pounds on an as‑needed basis in order to assist customers with products.
• Must be able to operate all equipment safely.