Inside Counter Sales Nacogdoches

Prostarrental; Nacogdoches (TX); On-site; USD 21,000 - 30,000; Full time

Job summary

Pro Star Rental is seeking a proactive Counter Salesperson to handle rental orders, assist customers, and manage paperwork in a fast-paced branch environment.

The role emphasizes strong customer service, sales assistance, and attention to detail, with tasks spanning from rental contracts to inventory and basic accounts duties.

Qualifications

• HS Diploma or GED strongly preferred.
• Selling experience is important.
• High school math skills required.
• Mechanical troubleshooting experience helpful.
• Reading maps of the area useful.
• Excellent interpersonal and customer service skills.
• Excellent verbal and written communication skills.
• Ability to interpret policies and guidelines.
• Knowledge of machinery parts and specs is a plus.
• Moderate computer skills; experience with MS Office and databases.

Responsibilities

• Rent equipment and arrange service for customers through in-person and phone interactions; input information into the system.
• Prepare rental forms and contracts; obtain customer signatures and information.
• Maintain daily contract files.
• Explain rental fees and item operations.
• Process payments and deposits (cash and card) and balance daily.
• Balance credit cards with the computer system throughout the day.
• Answer calls and take orders by phone.
• Recommend rentals and sales items to meet customer needs.
• Reserve items for requested times.
• Update overdue list daily and alert supervisor.
• Receive incoming inventory.
• Inventory retail merchandise and report low stock to supervisor.
• Assist in accounts payable/receivable tasks (POs, invoicing, data entry).
• Assist customers with loading/unloading; demonstrate safety features and operation.
• Keep showroom and equipment clean and displays organized.
• Follow safety standards and perform other duties as requested.

Skills

Selling experience

Interpersonal skills

Customer service

Communication skills

Leadership

Problem solving

Microsoft Office

Map reading

Education

HS Diploma or GED

Tools

Microsoft Office

Database systems

Job description

Job Summary

The Counter Salesperson will perform a variety of tasks to ensure smooth branch operation. This person will prepare rental orders to go to customers. He/she must have a professional demeanor and be able to provide excellent customer service. Pro Star Rental is a dynamic and fast-paced environment. Therefore, your strong work ethic, sense of urgency, reliability, attention to detail and positive attitude will make you an asset to our branch and the entire organization.

Tasks assigned to the Counter Salesperson include, but are not limited to:

• Rents equipment and arranges for provisions of service for customers through person to person interaction and over the phone discussions, followed by inputting the information into the computer system.
• Prepares rental forms and contracts, obtains customer signatures and other information as required.
• Maintains the daily contract file.
• Explains rental fees and provides information about rented items, such as operations and descriptions.
• Processing payments & deposits both in cash and credit cards as well as making change.
• Balances credit cards along with balancing computer system throughout the day.
• Answers telephone calls and receives orders by phone.
• Recommends rental and sales items to customers to meet their needs.
• Reserves items for requested time.
• Updates and calls overdue list daily and alerts supervisor of overdue contracts.
• Receives incoming inventory.
• Inventories retail sales merchandise and advises supervisor of low levels of merchandise.
• Acts as sales administrator on rental, sale and repair contracts.
• Assists in accounts payable duties to include PO’s, file organization, data entry, and other related tasks.
• Assists in accounts receivable duties to include sending out invoices, applying payments and filing.
• Reports safety violations to supervisor.
• Assists customers with the loading and unloading of equipment when necessary. May also need to demonstrate safety features and operational features of the equipment.
• Cleans showroom and equipment. Arranges showroom displays, keeps shelves organized, stocked and clean. May also clean customer restrooms.
• Occasional exposure to the elements.
• Performs duties in compliance with company safety standards.
• Performs other duties as requested

Work Environment

• Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, lifting and maneuvering material or equipment, some of which may be heavy or awkward.
• Typically, in a comfortable environment but with regular exposure to factors such as temperature extremes, moving machinery, loud noise, and fumes, which may cause noticeable discomfort.

Education and Certification

HS Diploma or GED strongly preferred.

Preferred Qualifications

• Knowledge, skills and abilities typically acquired through a high school education with technical training.
• Selling experience.
• High school equivalency math skills required
• Mechanical troubleshooting experience is very helpful
• Familiarity with surrounding areas would be helpful as well as the ability to read and understand maps of the city and surrounding areas
• Excellent interpersonal and customer service skills
• Excellent communication skills, including verbal, written, non-verbal, listening and presentation skills
• Excellent analytical skills such as problem solving and the ability to interpret policies, procedures and guidelines
• A complete knowledge of the market and the product with the ability to discuss the technical aspects of machinery such as aerial lifts, welders, generators, light towers and heavy machinery
• Strong leadership skills such as creative thinking, decision making and goal setting
• Moderate computer skills, including experience using Microsoft Office software such as Word and Excel. Moderate experience using data base systems.
• Must be able to lift 70+ pounds on an as needed basis in order to assist customers with products
• Must be able to operate all equipment safely