Inside Counter Sales Pro with VMI & Growth

Airgas, Inc.; Longview (TX); On-site; USD 35,000 - 60,000; Full time

Benefits offered by this job

Comprehensive benefits package

14-week paid parental leave

401(k) with company match

Tuition assistance

Job summary

Airgas, Inc. in Longview, TX is seeking an Inside Counter Sales Representative with VMI to balance energetic customer interaction with operational support in a retail shop setting.

The role involves assisting walk-in and phone customers, processing sales data, coordinating deliveries, and maintaining showrooms and stock levels. Benefits include comprehensive family coverage and a 401(k) with company match.

Qualifications

• High school diploma or equivalent required; Associate's or Bachelor's degree in business, sales, or a related field preferred.
• 2+ years of experience in inside sales, customer service, or a related role, preferably within the industrial gases, welding, or safety products industry.
• Proven experience with Vendor Managed Inventory (VMI) programs is highly desirable.
• Excellent communication, interpersonal, and negotiation skills.
• Strong organizational skills and attention to detail.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and CRM software (e.g., Salesforce).
• Ability to work independently and as part of a team in a fast-paced environment.
• Demonstrated ability to build and maintain strong customer relationships.
• Valid driver's license and reliable transportation may be required for occasional site visits for VMI customers.

Responsibilities

• Welcomes and assists walk-in and telephone call-in customers, partnering with them to identify their specific product needs and locate merchandise.
• Accurately completes and files all required paperwork on a timely basis to document sales, quotes, or other important information.
• Enters sales & quote data into the computer system, using effective research skills to find the right information for customers.
• Processes customer payments for merchandise or services sold and efficiently enters the sales data into the computer.
• Organizes and restocks store merchandise as needed, arranging stock on shelves or racks to keep the sales area in order, and labeling items.
• Maintains showroom cleanliness and presentation by following procedures set forth by management.
• Coordinates the delivery and replenishment of industrial products, vending machines, or storeroom items to support customers' daily operations.
• Monitors and maintains dedicated branch inventory levels for proper replenishment.
• Tracks and turns in delivery tickets and consignment fill tickets to keep operations running smoothly.
• Delivers and replenishes various industrial products, vending machines, or storeroom items directly to customers, ensuring they always have what they need.
• Performs basic troubleshooting and light repairs on mechanical vending systems as needed to support clients.
• Reviews and coordinates manual stock levels of inventories across multiple plant departments for timely reorders.
• Maintains dedicated branch inventory levels to ensure seamless replenishment.
• Regularly required to move up to 60 pounds and transport up to 125 pounds, with material handling equipment provided to assist.

Skills

VMI

Communication skills

Customer relationships

Organizational skills

Education

High school diploma or equivalent

Associate's or Bachelor's degree (preferred)

Tools

Microsoft Office Suite

Salesforce CRM

Job description

Airgas, Inc. in Longview, TX is seeking an Inside Counter Sales Representative with VMI to balance energetic customer interaction with operational support in a retail shop setting.

The role involves assisting walk-in and phone customers, processing sales data, coordinating deliveries, and maintaining showrooms and stock levels. Benefits include comprehensive family coverage and a 401(k) with company match.