Inside Counter Sales Pro - Building Materials

Builders FirstSource, Inc.; Fairmont (WV); On-site; USD 36,000 - 52,000; Full time

Job summary

Builders FirstSource, America’s largest supplier of building materials, invites you to join our Inside Counter Sales team. This role focuses on assisting customers and contractors with quotes, product information, and order coordination in person or by phone.

You will gather customer needs, respond to inquiries, and drive sales while upholding BFS’s standards of exceptional service. The position requires strong communication, knowledge of building materials, and proficiency with ERP systems.

Qualifications

• High School Diploma required.
• 1–2 years in building material industry preferred.
• Strong customer service and communication skills.
• Familiarity with ERP systems and MS Office desirable.

Responsibilities

• Represent BFS during sales by gathering customer needs and specifying design requirements.
• Respond to inquiries on product selection, pricing, orders, deliveries and quotes.
• Generate sales by proactive customer outreach and follow-ups.
• Develop product and industry knowledge through training and field exposure.
• Provide accurate material takeoffs and pricing inputs for projects.
• Coordinate orders, pricing and delivery information in the system.
• Maintain stock levels and assist on the sales floor and in the stockroom.

Skills

Customer service

Communication skills

Interpersonal skills

Sales skills

Attention to detail

Education

High School Diploma

Tools

ERP program

Microsoft Office

Cash handling

Job description

Builders FirstSource, America’s largest supplier of building materials, invites you to join our Inside Counter Sales team. This role focuses on assisting customers and contractors with quotes, product information, and order coordination in person or by phone.

You will gather customer needs, respond to inquiries, and drive sales while upholding BFS’s standards of exceptional service. The position requires strong communication, knowledge of building materials, and proficiency with ERP systems.