Inside Claims Adjuster Trainee: Launch Your Claims Career

Gojob; Nashville (TN); Presencial; USD 48.000 - 72.000; Jornada completa

Descripción de la vacante

Gojob is seeking an Inside Claims Adjuster in Nashville, TN to manage an inventory of claims, perform investigations, and apply Claims Best Practices to ensure quality coverage and timely resolution. You will handle claims with strong customer service focus and negotiate where appropriate.

The role requires solid communication skills, knowledge of tort laws and regulatory guidelines, and proficiency with Microsoft Office and AS/400 systems.

Formación

• Excellent oral and written communication skills.
• Knowledge of Claims Best Practices and tort laws in the states we do business in.
• Understanding of Department of Insurance regulations and fair claims practices.
• Typing speed of 30 WPM; proficient with MS Word and Excel.

Responsabilidades

• Provide quality customer service to policyholders and claimants; conduct prompt investigations.
• Convey decisions to customers, peers, and managers as needed.
• Identify and resolve minor bodily injury claims; support BI cashouts within the team.
• Maintain team metrics and contribute to unit cashout percentage.

Conocimientos

Customer service

Negotiation

Communication

Decision making

Problem solving

Typing 30 WPM

Herramientas

MS Word

Excel

AS/400

MS Access

Windows OS

Descripción del empleo

Gojob is seeking an Inside Claims Adjuster in Nashville, TN to manage an inventory of claims, perform investigations, and apply Claims Best Practices to ensure quality coverage and timely resolution. You will handle claims with strong customer service focus and negotiate where appropriate.

The role requires solid communication skills, knowledge of tort laws and regulatory guidelines, and proficiency with Microsoft Office and AS/400 systems.