Inside Claims Adjuster Trainee: Fast-Track to Resolution

Gojob; Spring Hill (TN); Presencial; USD 42.000 - 68.000; Jornada completa

Descripción de la vacante

Gojob is seeking an Inside Claims Adjuster to join our Tennessee team in Spring Hill. You will handle investigations and timely resolutions of claims, while applying Claims Best Practices to deliver quality outcomes for policyholders and third-party claimants.

You will manage an inventory of minor bodily injury claims, perform BI cashouts, and collaborate with peers and managers to meet unit metrics. Strong communication and negotiation skills are essential.

Formación

• Experience in the insurance field is preferred.
• Excellent oral and written communication skills; knowledge of Claims Best Practices, tort laws in states we operate, and DOI regulations including fair claims practices.
• Decision making and problem-solving skills.
• General office skills: faxing, copying, filing; Typing 30 WPM.
• Proficient with Microsoft Word, Excel, Windows, Access; AS 400 system and Internet browsing.

Responsabilidades

• Provide quality customer service to policyholders and third-party claimants.
• Prompt investigations, quality file decisions, and convey those decisions to customers, peers, and managers.
• Utilize customer surveys, complaints, and DOI complaints to measure performance.
• Manage and resolve minor bodily injury claims; identify and effectuate BI cashouts using Meds Incurred and Open Meds Release.
• Strong negotiation skills to support unit cashout metrics.

Conocimientos

Communication skills

Negotiation

Problem solving

Customer service

Herramientas

AS 400 system

Microsoft Word/Excel

Windows OS

Internet browsing

Descripción del empleo

Gojob is seeking an Inside Claims Adjuster to join our Tennessee team in Spring Hill. You will handle investigations and timely resolutions of claims, while applying Claims Best Practices to deliver quality outcomes for policyholders and third-party claimants.

You will manage an inventory of minor bodily injury claims, perform BI cashouts, and collaborate with peers and managers to meet unit metrics. Strong communication and negotiation skills are essential.