Inside Claims Adjuster Trainee: Investigate & Resolve

Gojob; Antioch (TN); Presencial; USD 45.000 - 65.000; Jornada completa

Descripción de la vacante

Gojob is seeking an Inside Claims Adjuster who reports to the Unit Supervisor through a Team Leader Adjuster and is responsible for investigating and resolving most claims reported. The role emphasizes learning and applying Claims Best Practices to ensure quality coverage, liability investigations, and timely resolution, handling an inventory of up to 125 features or exposures.

You will deliver quality customer service to policyholders and third-party claimants, making prompt investigations and

Formación

• Excellent oral and written communication skills.
• Knowledge of Claims Best Practices and tort laws in the states we do business in.
• Understanding of Department of Insurance regulations and fair claims practice acts.

Responsabilidades

• Provide quality customer service to policyholders and third-party claimants.
• Conduct prompt investigations and make quality file decisions.
• Convey decisions clearly to customers, peers and managers as needed.
• Manage and resolve minor bodily injury claims with negotiation skills.

Conocimientos

Excellent communication

Typing 30 WPM

Microsoft Word

Microsoft Excel

AS/400

Internet browsing

Decision making

Problem solving

Herramientas

Windows 95 or above

Microsoft Access

Descripción del empleo

Gojob is seeking an Inside Claims Adjuster who reports to the Unit Supervisor through a Team Leader Adjuster and is responsible for investigating and resolving most claims reported. The role emphasizes learning and applying Claims Best Practices to ensure quality coverage, liability investigations, and timely resolution, handling an inventory of up to 125 features or exposures.

You will deliver quality customer service to policyholders and third-party claimants, making prompt investigations and