Inside Auto Appraiser

Michigan Farm Bureau Family of Companies; Lansing (MI); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Full benefits package

Job summary

Michigan Farm Bureau Family of Companies seeks an Automobile Claims Estimator to efficiently appraise and settle auto damage losses, while delivering exceptional customer service from the Lansing area. You will review auto repair estimates and appraisals in line with industry practices and pricing, and maintain knowledge of contracts and claim processes.

Preferred qualifications include a Bachelor's degree and 1–3 years in collision repair or insurance claim handling, with experience in CCC

Qualifications

• High school diploma or equivalent required.
• 1–3 years of experience in collision repair or insurance claim handling.
• Experience with auto estimating software CCC Pathways, Audatex or Mitchell.

Responsibilities

• Provide efficient appraisal and settlement of auto physical damage losses while delivering excellent customer experience.
• Review or complete auto repair estimates and appraisals in line with current industry repair practices and pricing.
• Maintain knowledge of physical damage contracts, endorsements, exclusions, procedures and claim practices.
• Stay informed of changes in automobile repairs and technology and complete company-designated training.

Education

High school diploma or equivalent

Bachelor's degree preferred

Tools

CCC Pathways

Audatex

Mitchell

Job description

To provide an efficient appraisal and settlement of automobile physical damage losses while providing excellent customer experience.

Complete or review auto repair estimates and appraisals for physical damage losses to motor vehicles. Write or review damage estimates and appraisals in conjunction with current industry repair practices and pricing. Provide quality service to the customer and aid in the retention of business.

Maintain general knowledge of all physical damage contracts written by the companies, their various endorsements, exclusions, company procedures, and accepted claim practices.

Maintain general knowledge of automobile damage causation, repairs, procedures, and accepted repair practices. Stay informed of the latest changes and updates in automobile repairs and technology.

Attend and complete specific training courses designated by the company.

Required

• High school diploma or equivalent required.
• Minimum one to three years of experience required in collision repair industry or insurance claim handling.
• Experience using auto estimating software such as CCC Pathways, Audatex, Mitchell.

Preferred

• Bachelors degree preferred.

Note: Farm Bureau offers a full benefit package including medical, dental, vision, and 401K.