Inside Account Representative

TD SYNNEX; Louisville (CO); Hybrid; USD 69,000 - 77,000; Full time

Benefits offered by this job

Elective benefits

Career development programs

Well-being programs

Diversity & inclusion initiatives

Job summary

TD SYNNEX is seeking an Inside Account Representative to manage a portfolio of identified accounts, driving revenue and margin growth while delivering exceptional customer service. You will be the primary day-to-day contact for customers like system integrators, OEMs, and software companies, building strong relationships and coordinating with field sales.

The role requires a Bachelor's degree and 1–3 years of relevant experience.

Qualifications

• Bachelor's degree or equivalent experience.
• 1–3 years of relevant sales experience is preferred.
• Comfortable talking with customers regularly by phone and email.
• Strong written and verbal communication skills with customers.
• Ability to work independently and manage multiple priorities.

Responsibilities

• Manage a portfolio of accounts and be the primary day-to-day contact.
• Drive revenue and margin growth while ensuring customer satisfaction.
• Coordinate with field sales for proposals and QBRs.
• Collaborate with vendor teams to align goals and solutions.
• Develop account plans and track progress with written docs.

Skills

Relationship-building

Communication

Time management

Negotiation

Customer service

Sales skills

English proficiency

CRM systems

Education

Bachelor's degree

Tools

CRM systems

Job description

Location: Fremont, CA preferred; open to Gilbert, AZ and Louisville, CO.

Location: Fremont, CA preferred; open to Gilbert, AZ and Louisville, CO.

About the Role

Are you an effective, relationshipdriven salesperson who enjoys daily interaction with an established customer base? TD SYNNEX is looking for an Inside Account Representative who is eager to learn, enjoys talking with customers, and can deliver results while providing exceptional customer service to our partners.

In this role, you will manage and grow a specific portfolio of identified accounts, serving as the primary daytoday contact. You will work proactively to drive revenue and margin growth while ensuring longterm customer satisfaction and organizational profitability. This position requires someone who can comfortably handle ongoing customer communication, share information about TD SYNNEX services and solutions, and navigate increasingly complex customer needs.

• Manage customer and territory P&L, demonstrating critical thinking to drive growth and profitability across an assigned book of business.

• Generate new business through a mix of inbound and outbound calls, with a strong focus on relationshipbased selling.

• Serve as the primary point of contact for assigned customers, including system integrators, OEMs, contract manufacturers, and software companies that rely on TD SYNNEX for hardware and related solutions.

• Share detailed information with customers on TD SYNNEX services, portfolio offerings, and valueadded solutions, including both hardware and software.

• Identify business growth opportunities through research and execute territory growth plans.

• Build and maintain detailed account profiles, identifying opportunities to attach additional TD SYNNEX solutions where applicable.

• Coordinate with the field sales team on RFP responses, customer proposals, and QBR presentations.

• Partner closely with vendor management teams (e.g., storage, CPU, and other technology vendors) to introduce, position, and execute shared business goals.

• Develop strong relationships with customer stakeholders across purchasing, sales, and operations.

• Coordinate customer engagement with Finance and Purchasing teams, either directly or by executing actions through those groups.

• Identify potential challenges or risks within accounts and provide timely visibility to the Inside Account Executive or Senior Inside Account Executive.

• Collaborate with sales support teams to ensure quotes and orders are processed accurately and on time.

• Develop written documentation and procedures for assigned accounts and delegate repetitive tasks to internal TD SYNNEX support teams when appropriate.

• Apply basic project management skills to track and complete customer requests.

• Attend TD SYNNEX and relevant industry events as needed.

What We're Looking For

• Bachelor's degree and 1-3 years of relevant experience, or an equivalent combination of education and experience.

• Open to earlycareer talent with a demonstrated eagerness to learn and grow in a sales environment.

• Comfortable speaking with customers regularly and building relationships over the phone and email.

• Strong communication skills, with the ability to clearly convey information and tailor messaging to different audiences.

• Ability to execute instructions independently and seek clarification when needed.

• Demonstrated critical thinking, problemsolving, and decisionmaking skills.

• Strong data entry and organizational skills with attention to detail.

• Ability to negotiate effectively and sell ideas persuasively.

• Strong timemanagement skills and ability to drive tasks to completion.

• Comfortable working in a fastpaced environment with shifting priorities.

• Ability to work constructively under pressure and manage deadlines.

• Demonstrated ethical judgment and commitment to maintaining confidentiality.

• Ability to collaborate effectively and build strong working relationships across teams.

• Sensitivity to the needs and concerns of customers and internal stakeholders.

• Proficiency in relevant computer systems and applications at an intermediate level.

• Ability to communicate effectively in English; additional regional or local language skills are a plus.

Working Conditions

• Professional office environment

• Hybrid work arrangement (Fremont, CA preferred)

• West Coast working hours required

• Travel up to 10%, primarily local, with occasional industry or TD SYNNEX events

Pay Transparency

Salary Range: $69,400-$77,000 USD annually
Final compensation will be determined based on experience, skills, and internal equity.

At TD SYNNEX, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact.

What's In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

At TD SYNNEX, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply. You may be exactly the person we're looking for!

We are an equal opportunity employer and committed to building a team that represents and empowers a variety of backgrounds, perspectives, and skills. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity or expression, sexual orientation, protected veteran status, disability, genetics, age, or any other characteristic protected by law.

TD SYNNEX is an E-Verify company

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