Inside Account Manager - Enterprise

Connection; United States; Remote; USD 45,000 - 95,000; Full time

Benefits offered by this job

401(k) Plan

Medical Insurance

Paid Time Off

Wellness resources

Job summary

Connection is seeking a Remote Inside Account Manager to support Enterprise Account Executives by leading an inside sales team and coordinating client operations to drive revenue and profit.

This base-plus-commission role requires experience with healthcare accounts and strong Salesforce knowledge to manage quotes, opportunities, and client relationships across the US.

Qualifications

• Experience with healthcare accounts is required.
• Base plus commission role with earnings variably; posted salary is annualized.

Responsibilities

• Functions as the lead of an inside sales team, mentoring, monitoring, quarterbacking and delegating support tasks.
• Manages and grows velocity product lines within existing client base to meet monthly/quarterly revenue and GP goals
• Develops velocity product line knowledge across desktops, laptops, devices, printers, and software
• Velocity Proposal Management - delegation and inspection of velocity proposals under $25,000
• Owns proposals over $25,000 ensuring pricing accuracy, project management, OEM deal registrations, and Salesforce logging
• Establishes, builds and maintains strategic relationships with clients, OEM sales teams and distribution partners
• Prepares, analyzes and presents client activity reports
• Salesforce activity management to ensure all qualifying projects are recorded and updated

Skills

Inside sales

Lead generation

Account management

Salesforce

Tools

Salesforce

Job description

Overview

What We Do

We calm the confusion of IT by guiding the connection between people and technology. If a customer is looking for a better way to manage their warehouse inventory, equip their workforce, or secure their data, we make it happen. All it takes is finding the right combination of tech hardware, software, cloud solutions, and support services. That's what we do. We're the IT Department's IT Department.

Who We Are

Our team is made stronger by a multitude of backgrounds, experiences, and perspectives. It's what makes Connection unique-what drives us to innovate and create technology solutions that stand apart from the crowd. We'd love for you to be a part of that fabric, to share your ideas and experiences with a team that thrives on fresh thinking, creativity, and helping others.

Why You Should Join Us

• Our compensation, 401k plans, medical insurance, and other benefits are progressive and competitive.
• To support employees, we provide free therapy visits, mental health coaching and tools, and meditation resources.
• You’ll also enjoy a generous paid time off package that includes not only vacation and sick time, but also Wellness and Volunteer Time Off days.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.

Responsibilities

The Inside Account Manager (IAM) is a remote inside sales position responsible for providing proactive direct sales support for one or more Enterprise Account Executives (EAEs). The primary areas of responsibility are to function as a lead to an inside sales account team; to manage client support provided; to generate client demand, to identify opportunities for new solutions and lines of business, to maximize margins, promote self-service and to deliver a result that allows for the attainment of each team(s) revenue and gross profit quotas. Occasional in person customer facing support is required. An IAM is expected to be able to communicate Connection Enterprise's complete value proposition, to demonstrate the MarkITplace platform and to relate its value to clients. The IAM has extensive interaction with Manufacturers, Distribution Partners, EAEs, Sales Support teams and the CES Operational Support teams.

An IAM manages the daily flow of a client's business and maintains structured time management practices that allow for a proactive approach to supporting our client's needs. Due to the fast pace of the business, it is extremely important that the IAM prioritizes the client's needs and manages the support efforts to ensure a timely and accurate response is being given by the team. Scheduled times for proactive sales cycles to identify net new solutions must occur daily, while ensuring the ongoing management of the support team is working efficiently to respond to any open requests.

Where applicable, this position assures departmental processes are performed in compliance with applicable Sarbanes-Oxley controls.

Qualifications

Min USD $45,000.00/Yr. Max USD $95,000.00/Yr.

MUST HAVE EXPERIENCE WORKING WITH HEALTHCARE ACCOUNTS.

Primary Job Duties

• Functions as the lead of an inside sales team, mentoring, monitoring, quarterbacking and delegating support tasks to a client operations team.
• Manages and grows velocity product lines within existing client base by obtaining assigned monthly/quarterly revenue and GP goals
• Develops and maintains current velocity product line knowledge from top leading technology market leaders. Velocity product lines are defined as desktops, laptops, mobile devices, low end servers, peripherals, printers/scanners, supplies, monitors/displays, accessories, and All Other Software (AOS).
• Velocity Proposal Management - delegation and inspection of velocity proposals under $25,000. Proper follow up on associated client quotes.
• Owns proposals over $25,000 to ensure pricing accuracy, project management, OEM deal registrations, and logging Salesforce activity associated with each opportunity.
• Establishes, builds and maintains strategic relationships with clients, OEM sales teams and distribution partners.
• Prepares, analyzes and presents client activity reports
• Salesforce activity management to ensure all qualifying projects are recorded and updated proactively. Client quotes over $100k should have the Quote to Opportunity feature used in Salesforce the same day the quote has been entered with proper next steps and follow-up

This is a base plus commission role, earnings may vary. Posted salary information is annualized and indicative of first year of employment.