Inside Account Agent

Virtualite Business Process Outsourcing Services; Denver (CO); On-site; USD 45,000 - 75,000; Full time

Benefits offered by this job

Performance-based incentives

Medical insurance

Dental insurance

Vision insurance

401k

Paid time off

Career advancement

Training and leadership support

Collaborative culture

Job summary

Virtualite Business Process Outsourcing Services in Denver seeks an inside account agent to manage and grow client relationships, qualify leads, and present tailored service solutions. You will use email, calls, and CRM to track activity, support renewals and upsell opportunities, and collaborate with internal teams to ensure a smooth onboarding and long-term client success.

Experience in inside sales is a plus but not required; candidates should be tech-savvy, organized, and able to thrive in a

Qualifications

• Strong phone presence and written communication skills.
• Organized, dependable, and comfortable managing multiple accounts.
• Goal-oriented with the ability to work within a structured sales process.
• Tech-savvy and able to learn new tools and service offerings quickly.

Responsibilities

• Contact prospective and existing clients through outbound calls, email outreach, and follow-ups
• Qualify leads and identify client needs through discovery conversations
• Present Virtualite’s services and recommend tailored solutions
• Manage account activity, notes, and pipeline updates in CRM systems
• Support renewals, upsells, and cross-sell opportunities
• Coordinate with internal teams to ensure a smooth onboarding and client experience

Skills

Phone presence

Written communication

Organization

Multitasking

Tech-savvy

Tools

CRM software

Job description

About Virtualite

Virtualite Business Process Outsourcing Services helps entrepreneurs and organizations streamline operations through virtual support and digital process management. We are currently hiring inside account agents to manage and grow client relationships. You will engage prospects and existing accounts, helping them identify the right service solutions while building long-term partnerships.

In This Role:

• Contact prospective and existing clients through outbound calls, email outreach, and follow-ups
• Qualify leads and identify client needs through discovery conversations
• Present Virtualite’s services and recommend tailored solutions
• Manage account activity, notes, and pipeline updates in CRM systems
• Support renewals, upsells, and cross-sell opportunities
• Coordinate with internal teams to ensure a smooth onboarding and client experience

We are looking for:

• Experience in inside sales or account management is a plus but not required
• Strong phone presence and written communication skills
• Organized, dependable, and comfortable managing multiple accounts
• Goal-oriented with the ability to work within a structured sales process
• Tech-savvy and able to learn new tools and service offerings quickly

What we offer:

• Competitive base pay with performance-based incentives
• Benefits including medical, dental, vision, 401k, and paid time off
• Career advancement opportunities as the team expands
• Ongoing training and leadership support
• Collaborative culture focused on long-term client success