Inpatient Unit Secretary & Information Hub (Evenings)

Decatur Memorial Hospital; Tennessee; On-site; USD 22,000 - 36,000; Full time

Benefits offered by this job

Paid time off

401(k) match

Health/dental/vision insurance

Job summary

Decatur Memorial Hospital is seeking a detail‑oriented on-site administrative support specialist to manage calls, patient information, and EMR entries. The role emphasizes accuracy, timeliness, and adherence to safety and quality standards in daily tasks.

Responsibilities include handling phones, processing patient orders into the EMR, and performing essential clerical duties like filing and stocking supplies, while maintaining exemplary customer service and professional interaction with staff

Qualifications

• Two years of secretarial or clerical experience required.
• Medical Office Assistant certificate or related coursework may substitute for experience.
• Excellent interpersonal and customer service skills; strong written and verbal communication.
• Proficient with PC software and standard office equipment; ability to learn EMR systems.

Responsibilities

• Answer telephones and patient call lights and route information promptly to the right party.
• Enter patient orders into the electronic medical record with high accuracy and timeliness.
• Perform complex secretarial/receptionist duties including ordering and stocking supplies, filing, copying, and printing patient data reports.
• Uphold department policies, procedures and Memorial Health System standards for safety, courtesy, quality and efficiency.

Skills

Interpersonal skills

Customer service

Medical terminology

Microsoft Excel

Microsoft Word

Microsoft Outlook

PowerPoint

Education

High school diploma or GED

Associate's or Bachelor's degree preferred

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

PowerPoint

Job description

Decatur Memorial Hospital is seeking a detail‑oriented on-site administrative support specialist to manage calls, patient information, and EMR entries. The role emphasizes accuracy, timeliness, and adherence to safety and quality standards in daily tasks.

Responsibilities include handling phones, processing patient orders into the EMR, and performing essential clerical duties like filing and stocking supplies, while maintaining exemplary customer service and professional interaction with staff