Inpatient Unit Clerk - Front Desk & Admin Support

Paycom; Jacksonville (FL); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive Pay

Comprehensive Benefits package

Vacation/Paid Time Off

Retirement Plan

Clinical Education and Professional...

Job summary

Brooks Rehabilitation in Jacksonville, FL is seeking a Unit Clerk to perform clerical and receptionist duties and assist in maintaining the nursing station. Responsibilities include answering phones, transcribing orders, and chart maintenance to support efficient patient flow.

The role requires a high school diploma or GED with hospital administrative support experience and a CNA license, ensuring strong communication and multitasking skills in a fast-paced setting.

Qualifications

• High school diploma or GED.
• Hospital administrative support experience.
• Knowledge of computer/terminal functions.
• Good telephone and verbal communication skills.
• Ability to manage multiple tasks.
• CNA license required.

Responsibilities

• Receives hospital guests, ascertains needs, and directs guests appropriately.
• Courteously answers the phone and takes accurate messages.
• Answers routine questions regarding departmental policies, operations and procedures.
• Checks appointment schedules and directs or escorts guest to appropriate office or departmental area.
• Completes assignments of special projects by designated deadlines.
• Responsible for admitting patients as needed.
• Check data entry charges against actual charge tickets.
• Supports other staff members as needed in their absence.
• Monitors patients in lobby area.
• May perform other duties as assigned.

Skills

Telephone skills

Multi-tasking

Computer literacy

Verbal communication

Customer service

Education

High school diploma or GED

CNA license

Tools

None

Job description

Brooks Rehabilitation in Jacksonville, FL is seeking a Unit Clerk to perform clerical and receptionist duties and assist in maintaining the nursing station. Responsibilities include answering phones, transcribing orders, and chart maintenance to support efficient patient flow.

The role requires a high school diploma or GED with hospital administrative support experience and a CNA license, ensuring strong communication and multitasking skills in a fast-paced setting.