Inpatient Meal Service Specialist

Legacy Health; Silverton (OR); On-site; USD 28,000 - 40,000; Full time

Job summary

Legacy Health in Oregon is seeking a Patient Dining Assistant to input meal orders, communicate with patients, and ensure therapeutic diets are followed. You will deliver meals, respond to unit requests, and maintain high standards of hospitality and accuracy in a fast-paced hospital setting.

Ideal candidates have strong customer service skills, experience in healthcare or food service, and familiarity with EPIC/Computrition. A Food Handler's certificate is required; RDT preferred.

Qualifications

• High school diploma or equivalent required.
• Experience in customer service, healthcare, food and hospitality or hotel environment, and computer operations required.
• Experience in high-volume call center and food service operations with knowledge of therapeutic diets preferred.
• Registered Diet Technician preferred.

Responsibilities

• Provide exceptional quality and service to patients on assigned inpatient floors.
• Designated meal service contact for patients, ensuring service interactions meet Legacy standards.
• Delivers meals, snacks, and beverages in a timely fashion while verifying orders.
• Analyzes diet orders in EPIC and cross-checks in Computrition for patient safety.
• Obtains patient selections, honors preferences, and handles concerns with service recovery.

Skills

Customer service

Healthcare experience

Food & hospitality

Computer operations

Call center experience

Therapeutic diets knowledge

Hospitality

Confidentiality

Education

High school diploma or equivalent

Tools

EPIC

Computrition

Job description

Legacy Health in Oregon is seeking a Patient Dining Assistant to input meal orders, communicate with patients, and ensure therapeutic diets are followed. You will deliver meals, respond to unit requests, and maintain high standards of hospitality and accuracy in a fast-paced hospital setting.

Ideal candidates have strong customer service skills, experience in healthcare or food service, and familiarity with EPIC/Computrition. A Food Handler's certificate is required; RDT preferred.