Inpatient Engagement & Activity Facilitator

Pine Rest Christian Mental Health Services; Grand Rapids (MI); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

Medical, dental, vision & life

403(b) retirement match

Generous PTO

Tuition assistance & loan forgiveness

EAP program

Tuition discount

Job summary

Pine Rest Christian Mental Health Services seeks an Engagement Specialist to promote patient engagement in inpatient settings. You will lead activities, encourage socialization, and support a recovery-oriented environment across units.

The role requires strong customer service, CPR certification by orientation, and collaboration with a multidisciplinary team to enhance the patient experience and outcomes.

Qualifications

• High school diploma or equivalent required; college preferred.
• Experience in behavioral health, human services, recreation, or related field preferred.
• Experience facilitating activities or patient engagement programs.
• Must become CPR certified by end of New Hire Orientation (BLS in inpatient; CPR/AED/First Aid in residential).

Responsibilities

• Assist planning and facilitation of unit-based activities to promote socialization and skill development.
• Support structured and informal activities (games, music, outdoor time, creative activities).
• Adapt activities to match patient needs and acuity levels.
• Facilitate recreational, educational, leisure, and engagement activities on inpatient units.
• Encourage patient participation and foster an inclusive, supportive environment.
• Build therapeutic rapport with patients through active listening and professional interaction.
• Collaborate with Behavioral Health Professionals, nursing, therapists, and other team members.
• Communicate observations on engagement and participation to staff; monitor activity participation.
• Maintain supplies and spaces; organize special events and recovery-focused programming.
• Uphold a safe, respectful milieu; follow policies on patient rights, confidentiality, safety.
• Participate in meetings, trainings, and continuing education; uphold Pine Rest values.

Skills

Patient engagement

Activity facilitation

Interdisciplinary collaboration

Customer service

Education

High school diploma or equivalent

College preferred

Job description

Pine Rest Christian Mental Health Services seeks an Engagement Specialist to promote patient engagement in inpatient settings. You will lead activities, encourage socialization, and support a recovery-oriented environment across units.

The role requires strong customer service, CPR certification by orientation, and collaboration with a multidisciplinary team to enhance the patient experience and outcomes.