Inpatient Care Manager

MaineGeneral Medical Center; Augusta (ME); On-site; USD 37,000 - 65,000; Full time

Benefits offered by this job

Health benefits

Tuition reimbursement

Retirement plan

Job summary

MaineGeneral Medical Center seeks an Inpatient Care Manager to collaborate with patients, families, and a multidisciplinary team to coordinate care from admission to discharge and ensure a safe transition home or to the next level of care.

The role emphasizes advocacy, barrier removal, and linkage to internal services and community resources, with a focus on personalized plans and quality outcomes.

Qualifications

• Licensure as LSW, LMSW, or LCSW is required.
• RN, PT, OT, or LPN licensure with relevant inpatient experience preferred.
• Certification as CCM or ACM is preferred.
• Strong teamwork and patient advocacy skills are essential.

Responsibilities

• Get to know the patient and their needs by completing assessments and planning a care approach.
• Coordinate care from admission through discharge, connecting patients with internal and community resources.
• Work with an interdisciplinary team to evaluate needs and ensure appropriate level of care.
• Assist patients and families with discharge planning, education, referrals, and transition logistics.
• Review medical records to identify barriers, gaps in service, or concerns about outcomes and costs.

Skills

LSW or LMSW

LCSW

RN

PT

OT

LPN

CCM/ACM preferred

Job description

Job Summary

Help patients navigate the challenges that can come with a hospital stay and make sure they have the support they need beyond the hospital.

Job Description

As an Inpatient Care Manager, you'll work closely with patients, families, caregivers, providers, and our multidisciplinary care teams to identify barriers to care and connect patients with the resources and services they need. From admission through discharge, you'll help coordinate care, advocate for patients, and make sure the right plan is in place for a safe and successful transition home or to the next level of care.

What You'll Do

• Get to know the patient and their unique needs by completing assessments, identifying barriers to care, and working with patients and families to develop an appropriate plan.
• Coordinate care from admission through discharge, connecting patients with internal services, community resources, support programs, and other appropriate services.
• Work alongside an interdisciplinary team of providers, nurses, therapists, social workers, and other care professionals to evaluate patient needs and coordinate the right level of care.
• Help patients and families navigate what's next, including discharge planning, education, referrals, and resources that support a safe transition home or to another care setting.
• Review medical records and patient information to identify potential barriers, gaps in service, or concerns related to outcomes, satisfaction, compliance, cost, and reimbursement.

What We’re Looking For

• Licensed Social Worker (LSW or LSX)
• Licensed Master Social Worker (LMSW)
• Licensed Clinical Social Worker (LCSW)
• Registered Nurse (RN)
• Physical Therapist (PT)
• Occupational Therapist (OT)
• Licensed Practical Nurse (LPN)
• Certification as a Case Manager (CCM) through the Commission for Case Manager Certification (CCMC) or Accredited Case Manager (ACM) through the American Case Management Association (ACMA) is preferred.

Why This Role Matters

Every patient has a different set of circumstances outside the hospital. Your role is to look beyond the immediate medical need, understand what may stand in the way of a successful recovery, and bring the right people and resources together to help the patient move forward.

Compensation Information

$27.17 - $47.55

The hourly pay range shown represents the base pay range for this position. Individual pay is determined based on factors such as experience, qualifications, skills, and market considerations. In addition to base pay, eligible team members may earn additional compensation through shift, weekend, holiday, on-call, and other applicable differentials. We are proud to offer a competitive total rewards package designed to recognize our caregivers and support them in delivering exceptional care to the communities we serve.

Scheduled Weekly Hours

40

Job Exempt

No

Benefits

• Supporting all aspects of our employees’ wellness – physical, emotional and financial – is a critical component of being a great place to work.
• With the wide range of benefits and programs available, employees have the resources they need to be well at every stage of life and plan for the future.
• Physical Wellness: We offer quality health, dental, and vision benefits and wellness programs and resources to provide employees access to resources for a healthy lifestyle and help manage health care costs.
• Employees have access to industry-leading leave for new parents.
• A generous earned time plan is offered to all employees - We believe employees need and deserve time away from work to observe holidays, be with family, go on vacation, or simply take care of themselves.
• Emotional Wellness: When life gets challenging, employees have access to our Employee Assistance Program for employees and anyone in their household.
• Financial Wellness: Access the wages you’ve already earned before payday with Payactiv, giving you greater flexibility over your finances.
• Tuition Reimbursement is available to all employees to further develop skills and career.
• We offer eligible employees up to 2% of eligible pay in 403(b) company-matching contributions plus another 2% in the 401(a) retirement income plan.
• Three insurance plans are available to protect your family from the sudden loss of income in the event of your death, terminal illness or serious injury from accident.
• We offer both short-term and long-term disability insurance to replace a portion of your income if you become disabled and cannot work for a period of time.
• Career Mobility: Helping our employees develop their skills and grow their careers is critical to how we retain our talent and sustain our business.
• We do this by offering our teammates a variety of leadership-supported programs and learning and development resources for every stage of their professional development.
• We know that our employees are our most valuable resource – they’re how we grow our business and care for our community.

Equal Opportunity Employer M/F/Vet/Disability Assistive technologies are available.

Application assistance for those requesting reasonable accommodation to the career site is available by contacting HR at [phone] .

MaineGeneral participates in E-Verify.

Employee Rights E-Verify Participation Equal Opportunity Employer M/F/Vet/Disability:

In furtherance of MaineGeneral's policy regarding Equal Employment Opportunity, MaineGeneral has developed a written ... Assistive technologies are available. Application assistance for those requesting reasonable accommodation to the career site is available by contacting HR at [phone] . EEO is Law