Innovation Research Analyst (Worcester, MA or Remote)

Hanover Insurance Group, Inc.; Worcester (MA); Hybrid; USD 65,000 - 90,000; Full time

Job summary

Hanover Technology Group (HTG) at Hanover Insurance Group in Worcester, MA is seeking an Innovation Research Assistant on a hybrid basis or fully remote. This full-time exempt role supports enterprise insights, competitive intelligence, and vendor evaluation to inform strategic decisions.

The role involves market and tech intelligence, synthesis of diverse sources, and coordinating with leaders to align with priorities.

Qualifications

• Bachelor’s degree with Business or IT focus.
• 1–3 years of experience.
• Excellent verbal and written communication; presenting findings clearly to stakeholders.
• Ability to understand the big picture.

Responsibilities

• Conduct ongoing market, competitive, and technology intelligence research.
• Lead structured vendor evaluations and develop recommendations.
• Consolidate insights across business lines to reduce duplication.
• Prepare executive-level presentations and briefings for leadership.

Skills

Verbal communication

Written communication

Big picture thinking

Education

Bachelor's degree in Business or IT

Job description

Our Hanover Technology Group (HTG) Business Innovation team is currently seeking an Innovation Research Assistant in our Worcester, MA location on a hybrid basis or fully remote work location. This is a full-time, exempt role.

POSITION OVERVIEW:

This role will report into our Business Innovation team and serve as the enterprise hub for emerging technology trends, competitive intelligence, and vendor evaluation. This role is responsible for delivering actionable insights to inform strategic decision-making, optimizing investment in innovation, and reducing duplicative efforts across business units. The analyst partners with business and technology leaders to bring an outside-in perspective and ensure alignment with enterprise priorities.

IN THIS ROLE, YOU WILL:

Market, Competitive & Technology Intelligence

• Conduct ongoing research on market trends, competitive landscape, and emerging technologies relevant to the organization.
• Synthesize insights from diverse sources (e.g., industry reports, venture capital activity, conferences, peer companies) into clear, actionable intelligence.
• Maintain awareness of industry best practices, disruptive innovations, and strategic risks/opportunities.

Vendor Evaluation & Innovation Intake

• Lead structured vendor evaluations, including due diligence, comparative analysis, and recommendation development.
• Establish and maintain consistent evaluation frameworks to assess technology fit, scalability, and enterprise value.
• Act as the primary liaison for BrokerTech Ventures intake, coordinating evaluation, prioritization, and feedback loops.

Enterprise Insight Sharing & Coordination

• Consolidate insights, learnings, and experimentation results across business lines to reduce siloed efforts and duplication.
• Facilitate knowledge sharing and alignment across business and technology stakeholders.
• Develop repositories or forums for capturing and distributing strategic intelligence.

Executive Reporting & Communication

• Prepare executive-level presentations, briefings, and updates for leadership on a regular and ad hoc basis.
• Translate complex intelligence into clear narratives that support decision-making.
• Incorporate external perspectives, including insights from venture capital firms, conferences, industry networks, and BrokerTech Ventures.

WHAT YOU NEED TO APPLY:

• Bachelor’s degree required with Business or IT focus preferred
• 1-3 years experience
• Excellent Verbal and Written Communication capabilities required, including presenting findings and recommendations clearly to stakeholders
• Ability to understand the big picture

This job posting provides cursory examples of some of the job duties associated with this position. The examples provided are not complete, and the position may entail other essential and job-related functions and responsibilities that employees will be required to perform.