Inn-Keeper (Seasonal)

The Boston Beer Company; Lewes (DE); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a seasonal Inn-Keeper to create unforgettable experiences for guests at a charming inn in Coastal Delaware. This role combines guest services with housekeeping support, ensuring every visitor enjoys their stay. You will manage check-ins, handle reservations, and provide concierge services while also assisting with daily operations and maintenance tasks. If you have a passion for hospitality and a knack for customer service, this position offers a unique opportunity to work in a vibrant environment surrounded by craft beer culture. Join a team that values its people and fosters a supportive atmosphere for all employees.

Benefits

Health and wellness program

Free Financial Coaching

BBC Coworker Relief Fund

Commuter Benefits

Qualifications

• 2+ years of customer service or hospitality experience required.
• Must be able to communicate effectively and multi-task.

Responsibilities

• Check in/out guests, manage reservations, and execute front desk operations.
• Support housekeeping and enhance guest experiences.

Skills

Customer Service

Hospitality

Cash Handling

Microsoft Office

Communication Skills

Multi-tasking

Flexibility

Education

High School Diploma/GED

Tools

Frontdesk Anywhere

POS System

Job description

We are currently hiring a full time seasonal Inn-Keeper at Dogfish Inn from May - October 2025.

An off-centered craft beer loving guest services ninja who will assist with all day-to-day Inn operations, helping to create the ultimate Dogfish experience in Coastal Delaware. Guest service ninja will spend some time straddling the guest service world and supporting the housekeeping function.

What You’ll Brew:

• Checks in/out guests, answers phones, and secures reservations
• Working knowledge of all Inn operational policies and procedures
• Executes front desk operations
• Supports housekeeping initiatives
• Executes opening and closings SOPs
• Understands and utilizes Frontdesk Anywhere reservations platform
• Performs all guest experience-enhancing operations
• Acts as concierge for all guests possessing deep working knowledge of DFH history, beers, company lore and craft beer knowledge
• Supports Housekeeping when possible: stripping linens, stocking minibar, glassware, paper products, makes beds, and executes final inspections when necessary
• Sells merchandise in the cottage area using POS system
• Rents bikes for current guests, minor bike maintenance (air in tires, oil chains, adjust seats)
• Oversees coffee service: makes fresh coffee, weighs, grinds and sells 1lb bags
• Manages fire area: starts, maintains, and extinguishes fires in indoor fireplace and outdoor cauldron
• Assists with minor grounds issues like changing light bulbs, watering plants, HVAC troubleshooting, etc
• Spot cleans rooms if housekeeper has gone home for the evening
• Minor support of housekeeping on day to day basis and Laundry support

What Ingredients You’ll Bring:

Minimum Qualifications:

• High School Diploma/GED
• 2+ years of customer service or hospitality experience
• Accurately handle cash and post charges
• Working knowledge of Microsoft Office
• Demonstrate good computer skills
• Ability to communicate effectively with guests, the public and other coworkers
• Read, write and speak English fluently
• Ability to multi-task and work in a fast-paced environment
• Ability to work a flexible schedule to include morning shift especially, weekends and holidays with potential overnight on-call

Level: 5M

In accordance with pay transparency laws the pay rate for this role if hired is $18 per hour.

Some Perks:

Our people are our most important “ingredient.” We hire the best talent; and we reward, develop, and retain them too. In addition to a generous 401k and more, Part Time Boston Beer Coworkers have the following perks available*:

• Health and wellness program
• Free Financial Coaching
• BBC Coworker Relief Fund
• Commuter Benefits

*Talk to your recruiter about eligibility

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Fair Chance Ordinance and the CA Fair Chance Act.

Boston Beer Corporation is an equal opportunity employer and is committed to a diverse workforce. In order to help ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who wish to request accommodation in the job application process can contact [e-mail] for assistance.