Inlet Inspection Crew Chief

City of Charlotte; Charlotte (NC); On-site; USD 71,635,000 - 86,789,000; Full time

Job summary

City of Charlotte is seeking a supervisor for the Storm Water Services Department to lead an inlet inspection crew in field operations. You will oversee street inlet inspections, data collection, and reporting, ensuring safety and adherence to schedules.

The role focuses on reducing pollutant loads and maintaining NPDES permit compliance. The position requires experience in drainage systems, GIS reading, and strong leadership.

Qualifications

• Must be able to plan, prioritize and organize work with minimal supervision.
• Experience or knowledge of drainage or gravity utility systems related to storm water inspection/maintenance.
• Ability to read storm system maps and construction plans.
• Ability to implement new procedures and operate light/medium equipment.

Responsibilities

• Supervise manhole inspector performing semi-skilled tasks.
• Oversee street inlet inspections, top cleaning, data collection, and tracking work completion.
• Ensure schedule and productivity; enforce proper traffic control measures.

Skills

Planning & organization

Drainage systems knowledge

Navigate GIS maps

Reading plans

Effective communication

Safety procedures

Driver's license

Conflict resolution

Education

High school diploma

Tools

GIS software

Job description

Department: Storm Water Services Department

Salary: $25.00 - $30.34 Commensurate with Experience

Welcome to the City of Charlotte

Charlotte is America’s Queen City, opening her arms to a diverse and inclusive community of residents, businesses and visitors alike. Here you will find a safe, family-oriented city where people work together to help everyone thrive. The mission of the City of Charlotte is to deliver quality public services and promote the safety, health, and quality of life for all residents.

Our Guiding Principles Include

• Attracting and retaining a skilled and diverse workforce
• Valuing teamwork, openness, accountability, productivity, and employee development
• Providing all customers with courteous, responsive, accessible, and seamless quality services
• Taking initiative to identify, analyze, and solve problems
• Collaborating with stakeholders to make informed decisions

Summary

The primary function of this position is to lead a crew performing street storm inlet inspections and cleanings. Work includes verifying GIS inventory and documenting any maintenance needs identified. This supports safer driving conditions; reduced pollutant loads to streams/channels and is required by our NPDES (National Pollutant Discharge Elimination System) permit. The position works primarily in the field as part of an inlet inspection crew with scheduled first shift hours.

SALARY OFFERING FOR THIS POSITION: $25.00 - $26.39/hr. Commensurate with Experience

Major Duties And Responsibilities

• Responsible for supervising Manhole Inspector performing semi-skilled tasks.
• Responsible for overseeing street inlet inspections, onsite top cleaning, data collection/reporting, and tracking work completion in assigned work areas.
• Ensure crew maintains schedule and productivity expectations. Ensure all necessary traffic management measures are compliant and properly implemented.
• Prepares and maintains accurate reports and records on assigned work activities.
• Inspects and maintains equipment in good operating condition by cleaning, lubricating, and maintaining as needed, while also ensuring that equipment is stored in a safe and proper manner.
• Develops improvement and growth plans for employees. Completes performance appraisals and addresses personnel issues.
• Responds to internal and external customers and resolves complaints in a courteous manner.
• Ensures field crew understands and adheres to all health and safety procedures.
• Coaches and motivates technicians and manhole inspectors by communicating needs and expectations and through proper training.
• Perform other duties as assigned.

Knowledge, Skills & Abilities

• Ability to plan, prioritize and organizer work and complete assignments with minimal supervision.
• Experience and knowledge of drainage and/or gravity utility systems in relation to storm water system inspection or maintenance.
• Understand how to read and interpret storm system maps and construction plans.
• Ability to implement and test new procedures, processes, and equipment.
• Experience with the operation of light & medium duty equipment and trucks.
• Effective verbal and written communication skills.
• Understanding of traffic control procedures and safety.
• Ability to establish and maintain effective working relationships with other employees, departments, and the public.
• Ability to apply conflict resolution techniques and to work collaboratively and effectively with others.
• A valid driver’s license, a good driving record with the ability to obtain and maintain a City Driving Permit.

Preferred Qualifications

• Two (2) to five (5) years of underground utility construction experience.
• Work order system experience.
• Experience with geospatial information systems, topography, storm water systems, and reading plans.
• Storm water infrastructure maintenance and construction of roadways.
• Supervisory experience.

Minimum Qualifications

• Graduation from an accredited high school, technical or vocational school or equivalent.

Other Requirements

This position requires significant judgment in traveling; traversing difficult terrain, retaining structures, barriers, and various urban/rural conditions; encountering a wide range of animals, insects, vegetation, and weather conditions; interacting with public; and experiencing unforeseen conditions/situations in accessing and entering drainage features within the Right of Way, public, and private property. This position requires that the selected candidate be able to walk at least 3 miles per day, stand for at least 8 hours per day, lift, push and pull up to 100 pounds multiple times a day, climb a ladder, bend, crawl and stoop, crawl, traverse and climb difficult Piedmont terrain and waterways in an urban environment, perform work under adverse weather and environmental conditions. The ability to traverse encountered field conditions as part of this position’s duties and responsibilities is a condition of employment. Employee must be able to work occasional overtime, various shift hours. Employee must obtain and maintain trainings and certifications essential to the work assignment as directed.

Final candidates must pass a pre-employment drug-screening test and physical examination. During the selection process, candidates may be asked to take a skills test, and/or participate in other assessments.

CONDITIONS OF EMPLOYMENT

The City’s Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes, but is not limited to: reference checks, social security verification, education verification, criminal conviction record check, and, if applicable, a credit history check, sex offender registry and motor vehicle records check.

Background checks must be in compliance with all federal and state statutes, such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidate’s written authorization before obtaining a criminal background report, motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports.

Final candidates must pass a pre‑employment drug‑screening test and physical examination. During the selection process, candidates may be asked to take a skills test, and/or participate in other assessments.

The City of Charlotte is an Equal Opportunity Employer and does not unlawfully discriminate on the basis of race, religion, color, sex, national origin, marital status, age, disability, sexual orientation, political affiliation or on the basis of actual or perceived gender as expressed through dress, appearance, or behavior.

Our culture is to serve the community honorably.

BENEEFITS

The City of Charlotte provides a comprehensive benefits package to eligible employees.

Click here to learn more about the City of Charlotte’s benefits.

The City of Charlotte is a drug and alcohol-free workplace.