Inglewood HVAC Dispatcher: Fast-Paced Coordination

Adeedo; West Hollywood (CA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Paid time off

Job summary

Adeedo in Inglewood, CA is seeking an HVAC Dispatcher to act as the communication hub between customers, field technicians, and operations. You will schedule service calls, relay updates, and coordinate resources to keep homes warm and serviced promptly.

The role demands at least 2 years dispatching HVAC experience, strong written and verbal communication, and the ability to manage multiple tasks in a fast-paced environment.

Qualifications

• 2+ years of dispatching experience.
• HVAC industry experience is required.
• Excellent verbal and written communication skills.
• Strong problem-solving abilities and a customer-centric mindset.
• Ability to work in a fast-paced environment and manage multiple tasks simultaneously.

Responsibilities

• Coordinating service requests: schedule and dispatch calls to field technicians.
• Communication point: main contact for field teams, customers, and management.
• Problem solving: address inquiries and resolve issues promptly.
• Monitor and adjust schedules: optimize operations in real time.
• Record-keeping: maintain accurate service records and incidents.
• Emergency response: coordinate emergency efforts when needed.
• Resource allocation: ensure efficient deployment of assets.
• Collaboration: work with other departments to improve service delivery.

Skills

Communication

Multitasking

Customer focus

Problem solving

Call center software

Tools

Service Titan

Job description

Adeedo in Inglewood, CA is seeking an HVAC Dispatcher to act as the communication hub between customers, field technicians, and operations. You will schedule service calls, relay updates, and coordinate resources to keep homes warm and serviced promptly.

The role demands at least 2 years dispatching HVAC experience, strong written and verbal communication, and the ability to manage multiple tasks in a fast-paced environment.