HVAC Dispatcher — Fast-Paced Inglewood Office

Adeedo Drains, Plumbing, Heating & Air; El Segundo (CA); On-site; USD 51,577,000 - 68,770,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Paid time off

Training and development

Team-oriented environment

Job summary

Adeedo! Drains, Plumbing, Heating & Air is seeking a Dispatcher for the HVAC department.

This in-office role in Inglewood, CA places you as the central communication hub between customers, field technicians, and operations, ensuring service requests are dispatched promptly. We require 2+ years of dispatching with HVAC experience, excellent verbal and written communication, and the ability to manage multiple tasks in a fast-paced environment.

Qualifications

• 2+ years of dispatching experience.
• HVAC industry experience.
• Excellent verbal and written communication skills.
• Ability to work in a fast-paced environment and manage multiple tasks.

Responsibilities

• Coordinating service requests: schedule and dispatch service calls to field technicians.
• Act as main point of contact for field teams, customers, and management.
• Address customer inquiries and resolve issues promptly to ensure customer satisfaction.
• Monitor schedules and make real-time adjustments to optimize operations.
• Maintain records of service requests, schedules, and incidents.
• Coordinate emergency response efforts when necessary.
• Ensure efficient allocation of resources to meet demands.
• Collaborate with other departments to streamline processes.

Skills

Dispatching experience

Communication

Multitasking

Tools

ServiceTitan

Job description

Adeedo! Drains, Plumbing, Heating & Air is seeking a Dispatcher for the HVAC department.

This in-office role in Inglewood, CA places you as the central communication hub between customers, field technicians, and operations, ensuring service requests are dispatched promptly. We require 2+ years of dispatching with HVAC experience, excellent verbal and written communication, and the ability to manage multiple tasks in a fast-paced environment.