Infusion Scheduling Coordinator - Full Time - Brighton

The West Clinic; Brighton (TN); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

Comprehensive benefits package

No nights, weekends, or holidays

Job summary

West Cancer Center is seeking an Infusion Scheduling Coordinator to plan and coordinate chemo/infusion treatments, ensuring accurate and efficient scheduling. The role emphasizes balancing patient load and optimizing resources under the Site Manager’s direction.

Responsibilities include coordinating with the Infusion Team, physicians, and nurses, managing scheduling software, and handling calls and emails related to appointments.

Qualifications

• High school diploma or GED required or equivalent.
• Six months of related experience and/or training preferred.
• Equivalent combinations of education and experience considered.

Responsibilities

• Schedule chemo/infusion treatments following established protocols.
• Complete infusion scheduling requests and communicate updates to patients.
• Use scheduling software to enhance infusion resource utilization and patient flow.
• Collaborate with Infusion Team, Physician Nurses, and Medical Assistants to coordinate schedule changes.
• Verify schedule accuracy; manage chemo scrubbing reports.
• Train and orient new employees as assigned.
• Coordinate pharmacy orders with physicians/nurses.
• Manage phone and email communication related to scheduling.
• Maintain scheduling calendars and reschedule appointments promptly.
• Collaborate with internal departments for record verification.
• Maintain professional conduct, attendance, and clinic safety compliance.
• Participate in staff meetings and team-based operations.

Skills

Organizational skills

Verbal and written communication

Time management

Team collaboration

Travel willingness

Physical stamina

Microsoft Word

Email applications

Education

High school diploma or GED

Tools

Microsoft Word

Email systems

Job description

Job Title: Infusion Scheduling Coordinator

About Us

At West Cancer Center, we’re more than just a treatment center - we are a community dedicated to providing comprehensive cancer care. Our multidisciplinary teams work collaboratively to support every patient with compassion, innovation, and excellence.

Position Overview

The Infusion Scheduling Coordinator is responsible for planning and coordinating chemo/infusion treatments to ensure patients are scheduled accurately and efficiently. This role is vital in improving patient access by balancing patient load and optimizing resource utilization. Work is performed under the general direction of the Site Manager.

Key Responsibilities

• Schedule chemo/infusion treatments following established protocols.
• Complete infusion scheduling requests and communicate updates to patients.
• Use scheduling software to enhance infusion resource utilization and patient flow.
• Collaborate with Infusion Team, Physician Nurses, and Medical Assistants to coordinate schedule changes.
• Verify schedule accuracy; manage chemo scrubbing reports.
• Train and orient new employees as assigned.
• Coordinate pharmacy orders with physicians/nurses.
• Manage phone and email communication related to scheduling.
• Maintain scheduling calendars and reschedule appointments promptly.
• Collaborate with internal departments (Phone Room, Medical Records, Insurance, Front Desk, Pharmacy) for record verification.
• Maintain professional conduct, attendance, and compliance with clinic safety procedures.
• Participate in staff meetings and team-based operations.
• Perform other duties as assigned.

Qualifications

Education & Experience

• High school diploma or GED required.
• Six months of related experience and/or training preferred.
• Equivalent combinations of education and experience considered.

Skills & Abilities

• Strong organizational and follow-up capabilities.
• Excellent verbal and written communication.
• Effective problem-solving and time-management skills.
• Ability to manage multiple priorities in a fast-paced setting.
• Proficient in Microsoft Word, email, and related applications.
• Team-oriented mindset with ability to build strong internal relationships.
• Willingness to travel to satellite offices as needed.
• Physical ability to lift up to 50 lbs and work in a clinical environment.

Why West Cancer Center is a Great Place to Work

• Meaningful Impact: Play a direct role in supporting patients through one of the most challenging times of their lives.
• Collaborative Culture: Work alongside a multidisciplinary team of dedicated professionals committed to improving cancer care.
• Professional Development: Benefit from ongoing training, educational resources, and growth opportunities.
• Mission-Driven Environment: Be part of an organization guided by compassion, integrity, and innovation.

No Nights, Weekends, Or Holidays. Comprehensive Benefits Package.