Infusion Scheduler: Patient Access & Coordination

Logan Health Medical Center; United States; On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

401(k) matching

Employee Assistance Program

Job summary

Logan Health is seeking an experienced Scheduler to support the Hospital Infusion team. This role connects patients, clinical staff, referring offices, insurance companies, and other departments to ensure infusion services are scheduled accurately and efficiently.

Responsibilities include coordinating appointments, handling referrals and authorizations, verifying insurance, and maintaining precise scheduling data in EMR systems.

Qualifications

• Minimum of two years of scheduling experience.
• Experience with medical terminology.
• Experience with insurance verification and prior authorizations.
• Ability to work within multiple electronic medical record systems.
• Ability to manage electronic and faxed documentation.
• Strong organizational skills and attention to detail.
• Excellent verbal, written, and interpersonal communication skills.
• Ability to handle sensitive and confidential information with professionalism.

Responsibilities

• Schedule and coordinate infusion appointments accurately and efficiently.
• Communicate with patients both in person and by phone regarding appointments, scheduling instructions, and next steps.
• Coordinate with clinical teams, referring offices, insurance companies, and other departments.
• Review referrals, orders, authorizations, and supporting documentation to ensure scheduling requirements are met.
• Assist with insurance verification and prior authorization tracking.
• Maintain accurate patient and scheduling information within multiple EMR systems.
• Process incoming and outgoing faxes and electronic documentation.
• Identify missing or incomplete information and follow up with the appropriate individuals or departments.
• Protect patient confidentiality and follow HIPAA requirements.
• Prioritize multiple scheduling needs while maintaining accuracy, professionalism, and excellent customer service.
• Provide backup scheduling and administrative support to the department as needed.

Skills

Scheduling experience

Medical terminology

Insurance verification

EMR systems

Documentation management

Communication skills

Tools

Meditech

Job description

Logan Health is seeking an experienced Scheduler to support the Hospital Infusion team. This role connects patients, clinical staff, referring offices, insurance companies, and other departments to ensure infusion services are scheduled accurately and efficiently.

Responsibilities include coordinating appointments, handling referrals and authorizations, verifying insurance, and maintaining precise scheduling data in EMR systems.