Complex Scheduler | Hemonc Infusion Therapy | PRN Status

Logan Health Medical Center; United States; On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

401(k) matching

Employee Assistance Program

Job summary

Logan Health is seeking an experienced Scheduler to support the Hospital Infusion team. This role connects patients, clinical staff, referring offices, insurance companies, and other departments to ensure infusion services are scheduled accurately and efficiently.

Responsibilities include coordinating appointments, handling referrals and authorizations, verifying insurance, and maintaining precise scheduling data in EMR systems.

Qualifications

• Minimum of two years of scheduling experience.
• Experience with medical terminology.
• Experience with insurance verification and prior authorizations.
• Ability to work within multiple electronic medical record systems.
• Ability to manage electronic and faxed documentation.
• Strong organizational skills and attention to detail.
• Excellent verbal, written, and interpersonal communication skills.
• Ability to handle sensitive and confidential information with professionalism.

Responsibilities

• Schedule and coordinate infusion appointments accurately and efficiently.
• Communicate with patients both in person and by phone regarding appointments, scheduling instructions, and next steps.
• Coordinate with clinical teams, referring offices, insurance companies, and other departments.
• Review referrals, orders, authorizations, and supporting documentation to ensure scheduling requirements are met.
• Assist with insurance verification and prior authorization tracking.
• Maintain accurate patient and scheduling information within multiple EMR systems.
• Process incoming and outgoing faxes and electronic documentation.
• Identify missing or incomplete information and follow up with the appropriate individuals or departments.
• Protect patient confidentiality and follow HIPAA requirements.
• Prioritize multiple scheduling needs while maintaining accuracy, professionalism, and excellent customer service.
• Provide backup scheduling and administrative support to the department as needed.

Skills

Scheduling experience

Medical terminology

Insurance verification

EMR systems

Documentation management

Communication skills

Tools

Meditech

Job description

Complex Scheduler | Infusion Therapy Our Mission: Quality, compassionate care for all. Our Vision: Reimagine health care through connection, service and innovation. Our Core Values: Be Kind | Trust and Be Trusted | Work Together | Strive for Excellence. Make a meaningful difference behind the scenes of patient care. Logan Health is seeking an experienced Scheduler to support our Hospital Infusion team. This role serves as an important connection between patients, clinical staff, referring offices, insurance companies, and other departments to help ensure infusion services are scheduled accurately and efficiently. The Infusion Scheduler communicates with patients both in person and by phone and must be comfortable managing detailed scheduling needs, medical documentation, insurance requirements, referrals, and prior authorizations.

Location and Schedule Location: Hospital Infusion, near Entrance A Employment status: PRN/as needed Department hours: Monday through Friday, 8:00 a.m.–4:30 p.m. Advance scheduling may be available when covering planned vacations or other absences Some shifts may be offered on short notice to help cover call-outs or unexpected department needs No nights, evenings, weekends, or holidays PRN hours are based on department needs and are not guaranteed.

What You’ll Do

• Schedule and coordinate infusion appointments accurately and efficiently
• Communicate with patients both in person and over the phone regarding appointments, scheduling instructions, and next steps
• Coordinate with clinical teams, referring offices, insurance companies, and other departments
• Review referrals, orders, authorizations, and supporting documentation to ensure scheduling requirements are met
• Assist with insurance verification and prior authorization tracking
• Maintain accurate patient and scheduling information within multiple electronic medical record systems
• Process incoming and outgoing faxes and electronic documentation
• Identify missing or incomplete information and follow up with the appropriate individuals or departments
• Protect patient confidentiality and follow HIPAA requirements
• Prioritize multiple scheduling needs while maintaining accuracy, professionalism, and excellent customer service
• Provide backup scheduling and administrative support to the department as needed

Qualifications

Required

• Minimum of two years of scheduling experience
• Experience working with medical terminology
• Experience with insurance verification, prior authorizations, and referral processes
• Ability to work within multiple electronic medical record systems
• Ability to manage electronic and faxed documentation
• Strong organizational skills and attention to detail
• Ability to prioritize competing responsibilities and work both independently and as part of a team
• Excellent verbal, written, and interpersonal communication skills
• Ability to handle sensitive and confidential information with professionalism, tact, and discretion

Preferred

• Previous oncology or infusion scheduling experience
• Previous experience using Meditech
• Familiarity with infusion-related terminology, workflows, orders, and treatment scheduling

Who Thrives in This Role?

The ideal candidate is an experienced medical scheduler who is comfortable working in a detailed, fast-moving healthcare environment. You are dependable, organized, and confident in communicating with patients and clinical teams. You understand that accurate scheduling, insurance coordination, and documentation are essential to helping patients receive timely care.

Shift: Day Shift - 8 Hours (United States of America) PRN employees typically work 0–19 hours per week. Hours may vary based on department needs, including staffing shortages, vacation coverage, and unexpected call-outs. PRN positions (also referred to as Casual, As Needed, or Per Diem) at Logan Health offer flexibility and are designed to provide coverage during busy periods, employee absences, and vacations, making them an excellent opportunity to support the team as needed. PRN employees can participate in a matching 401(k) plan and have access to the Employee Assistance Program. Additionally, they may qualify for hourly differential pay for certain shifts or hours, offering extra compensation based on department-specific scheduling needs. Pay rates and scheduling practices may vary by department.

Notice of Pre-Employment Screening Requirements

If you receive a job offer, please note all offers are contingent upon passing a pre-employment screening, which includes:

• Criminal background check
• Reference checks
• Drug Screening
• Health and Immunizations Screening
• Physical Demand Review/Screening

Equal Opportunity Employer Logan Health is an Equal Opportunity Employer (EOE/AA/M-F/Vet/Disability).

We do not discriminate against any applicant or employee based on protected veteran status, race, color, gender, sexual orientation, religion, national origin, age, disability or any other basis protected by applicable law. If you require accommodation to complete the application, testing or interview process, please notify Human Resources.

At Logan Health, our work is driven by our mission, vision, and values: Our Mission Quality, compassionate care for all. Our Vision Reimagine health care through connection, service and innovation. Our Core Values Be Kind – We foster compassion and positivity in our work environment. Work Together – Collaboration leads to innovation, efficiency, and improved communication. Trust andBeTrusted –Webuildtrustbyactingwithauthenticity, empathy, and good intent. StriveforExcellence –Wecontinuallypushourselves toimprove, innovate,anddeliver high‑qualitycareand services.