Infusion Care Experience Coordinator

Arizona Arthritis and Rheumatology Research, PLLC; Phoenix (AZ); On-site; USD 42,000 - 64,000; Full time

Job summary

Arizona Arthritis & Rheumatology Associates, P.C. is the nation's largest private Rheumatology practice with 60+ providers, 15 sites and 400+ employees.

We seek an Infusion Patient Coordinator to be the primary liaison for the infusion department, handling scheduling, provider coordination and treatment readiness to ensure an exceptional patient experience. The role supports patients from initial consultation through ongoing treatment and requires HIPAA compliance and strong clinical

Qualifications

• Experience with infusion scheduling and patient coordination.
• Strong knowledge of medical terminology and HIPAA compliance.
• Proficient with electronic health records (EHR).
• Excellent communication and organizational skills.

Responsibilities

• Serve as the primary point of contact for infusion patients.
• Schedule infusion and injection appointments and coordinate provider visits.
• Verify documentation including laboratory clearance and authorizations before treatment.
• Coordinate treatment plans with nursing staff and providers.
• Manage infusion-related EHR messages and patient communications.

Skills

Patient scheduling

Infusion operations

Medical terminology

Electronic medical records

HIPAA compliance

Exceptional customer service

Communication

Organization

Time management

Job description

Arizona Arthritis & Rheumatology Associates, P.C. is the nation's largest private Rheumatology practice with 60+ providers, 15 sites and 400+ employees.

We seek an Infusion Patient Coordinator to be the primary liaison for the infusion department, handling scheduling, provider coordination and treatment readiness to ensure an exceptional patient experience. The role supports patients from initial consultation through ongoing treatment and requires HIPAA compliance and strong clinical