Infusion Benefits & Authorization Specialist

Arizona Arthritis and Rheumatology Research, PLLC; Glendale (AZ); On-site; USD 37,000 - 46,000; Full time

Job summary

Arizona Arthritis & Rheumatology Associates, P.C. invites applications for a Benefits Reverification Specialist to join our Infusion Team.

The role ensures accurate insurance benefits and authorization information for each clinic/site and assists with referrals, patient reorders, and schedule flipping. Essential duties include obtaining eligibility, using online portals, communicating with insurers about drug coverage, handling calls, and protecting patient privacy.

Qualifications

• Experience with eligibility and benefits verification.
• Strong customer service skills and professional appearance.
• Knowledge of healthcare insurance procedures and portals.
• Good communication and data entry accuracy.

Responsibilities

• Obtain eligibility and benefit information from medical insurance companies
• Use insurance online portals for insurance verification
• Speak to insurance companies regarding specific drugs to determine coverage
• Answer incoming calls and deal with inquiries
• Respond and comply to requests for information
• Complete other clerical duties as assigned.
• Safeguard patient privacy and confidentiality

Skills

Customer service

Communication

Confidentiality

Computer literacy

Insurance knowledge

Teamwork

NextGen

Education

High school diploma

Tools

NextGen

Job description

Arizona Arthritis & Rheumatology Associates, P.C. invites applications for a Benefits Reverification Specialist to join our Infusion Team.

The role ensures accurate insurance benefits and authorization information for each clinic/site and assists with referrals, patient reorders, and schedule flipping. Essential duties include obtaining eligibility, using online portals, communicating with insurers about drug coverage, handling calls, and protecting patient privacy.