Infusion Authorization/Benefit Coordinator

ARIZONA ARTHRITIS & RHEUMATOLOGY ASSOCIATES PC; Glendale (AZ); On-site; USD 42,000 - 54,000; Full time

Job summary

Arizona Arthritis & Rheumatology Associates, P.C. is seeking a Benefits Reverification Specialist to join the Infusion Team. The role focuses on reviewing the infusion schedule for accurate insurance benefits and authorization information across clinics/sites.

The ideal candidate will have insurance eligibility experience, strong customer service, and familiarity with healthcare insurance procedures. Monday–Thursday hours are required, with a professional appearance and solid clerical skills.

Qualifications

• Must be able to work Monday–Thursday from 7:00 a.m. to 6:00 p.m.
• Insurance eligibility and benefits experience
• Clean and professional appearance
• Excellent customer service skills
• Knowledge of healthcare insurance and clerical procedures
• Familiarity with NextGen software (a plus)

Responsibilities

• Obtain eligibility and benefit information from medical insurance companies
• Use insurance online portals for insurance verification
• Speak to insurance companies regarding specific drugs to determine coverage
• Answer incoming calls and deal with inquiries; respond and comply to requests for information
• Complete other clerical duties as assigned
• Safeguard patient privacy and confidentiality

Skills

Customer service

Insurance eligibility

Insurance verification

Education

High school diploma

Tools

NextGen

Job description

Description

Recently named one of Arizona’s Top Workplaces, Arizona Arthritis & Rheumatology Associates, P.C. is the largest private Rheumatology practice in the United States. The practice has over 60 providers, 15 sites and over 300 employees providing assessment and treatments for rheumatological, podiatric, and electromyography patients. Our providers work together to keep patients healthy, and are recognized for excellence in medicine and for being pioneers in new treatments, ably supported by our Research department.

We are an equal employment opportunity employer and will consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability.

Our vision is to provide the best Rheumatology care, anywhere and, to balance sustainable operation with the highest possible level of patient care.

We are a seeking an ambitious, friendly, positive, and compassionate Benefits Reverification Specialist to join our Infusion Team.

The Reverification Specialist is responsible for reviewing the infusion daily schedule to ensure accurate insurance benefits and authorization information for each clinic/site. The Reverification Specialist is responsible for assisting with the coordination and processing of all incoming referrals, patient reorders and flipping of the schedule. Additional tasks include ensuring no insurance or manufacturer portal gaps for benefits. The Reverification Specialist is expected to perform the flipping of the daily schedule and be out at least ten (10) business days ahead of the current day of the infusion schedule.

RESPONSIBILITIES

• Obtain eligibility and benefit information from medical insurance companies
• Use insurance online portals for insurance verification
• Speak to insurance companies regarding specific drugs to determine coverage
• Answer incoming calls and deal with inquiriesRespond and comply to requests for information
• Complete other clerical duties as assigned.
• Safeguard patient privacy and confidentiality

Learn more about AARA on our website at http://azarthritis.com

Requirements

QUALIFICATIONS

Essential

Must be able to work Monday-Thursday from 7:00 a.m. to 6:00 p.m.

Insurance eligibility and benefits experience

High school diploma

Great customer service skills

A neat, professional appearance

Knowledge of computer and relevant software applications (NextGen a plus)

Knowledge of general clerical procedures

Working knowledge of healthcare insurance required