Infusion Access & Authorization Coordinator

www.binghammemorial.org; Blackfoot (ID); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

Generous PTO & Sick Leave Starting Day One

401(k) with Employer Match

Job summary

Bingham Healthcare is looking for a compassionate Infusion Access & Authorization Coordinator in Blackfoot, Idaho. This role ensures patients have timely access to treatments, managing scheduling, referrals, and insurance verifications.

Ideal candidates will have experience in healthcare settings, strong organizational skills, and the ability to multitask effectively in a fast-paced environment. Bingham Healthcare offers competitive compensation and comprehensive benefits.

Qualifications

• Minimum two years of experience in a medical office or healthcare setting.
• Experience with insurance authorizations, referrals, and patient scheduling.
• Oncology or infusion authorization experience strongly preferred.

Responsibilities

• Coordinate patient scheduling, referrals, and insurance verification.
• Obtain prior authorizations for treatments and services.
• Collaborate with healthcare providers to ensure alignment with treatment plans.

Skills

Organizational skills

Communication skills

Customer service

Multitasking

Tools

Electronic health record systems (Meditech preferred)

Job description

Infusion Access & Authorization Coordinator

Bingham Healthcare is seeking a compassionate, organized, and detail-oriented Infusion Access & Authorization Coordinator to join our growing Oncology and Infusion Services team.

Position Summary

The Infusion Access & Authorization Coordinator serves as the primary administrative liaison for the Oncology and Infusion Center, ensuring patients receive timely access to treatments and services. This role is responsible for coordinating patient scheduling, referrals, insurance verification, benefit eligibility, and prior authorizations for infusion therapies, chemotherapy, biologics, and oncology services. By proactively managing these processes, the coordinator helps prevent treatment delays, reduce authorization denials, and create a seamless experience for patients and providers alike.

What You’ll Do

Patient Access & Scheduling

• Welcome and assist patients throughout the scheduling and registration process
• Coordinate new and established patient appointments
• Manage infusion scheduling and chair coordination to support efficient patient flow
• Verify demographic and insurance information
• Communicate appointment instructions, preparation requirements, and financial expectations

Authorization & Referral Coordination

• Obtain prior authorizations for chemotherapy, biologics, infusion medications, and oncology-related services
• Track authorization status and proactively follow up to prevent treatment delays
• Perform insurance eligibility and benefit verification
• Coordinate referrals with physicians, specialists, and referring offices
• Serve as the primary point of contact for referral partners and outside providers
• Communicate with insurance payers to resolve denials and secure approvals

Care Coordination & Administrative Support

• Collaborate with nursing, pharmacy, providers, and billing teams to ensure treatment plans align with authorization requirements
• Maintain authorization logs, tracking tools, and patient records
• Assist with medical records requests, correspondence, and documentation
• Support workflow improvements that enhance patient access and operational efficiency

What We’re Looking For

• Compassionate and patient-focused
• Highly organized and detail-oriented
• Excellent communicator and relationship builder
• Skilled at multitasking and managing competing priorities
• Proactive, resourceful, and solution-oriented
• Comfortable working in a fast-paced healthcare environment

Qualifications

• Minimum two years of experience in a medical office, hospital-based clinic, or healthcare setting
• Experience with insurance authorizations, referrals, and patient scheduling
• Oncology, infusion, chemotherapy, or biologic authorization experience strongly preferred
• Experience with electronic health record systems required (Meditech experience preferred)
• Knowledge of medical terminology, ICD-10, CPT coding, and insurance processes preferred
• Strong customer service, communication, and organizational skills

Benefits

• Competitive Compensation
• Medical, Dental & Vision Insurance
• Prescription Drug Coverage
• Employer-Paid Life Insurance
• Supplemental Life Insurance Options
• Long-Term Disability Coverage
• Competitive 401(k) with Employer Match
• Generous PTO & Sick Leave Starting Day One
• Employee Wellness & Support Resources
• Professional Development Opportunities