Infrastructure Supervisor - Services Team

NFM; Omaha (NE); On-site; USD 86,000 - 139,000; Full time

Benefits offered by this job

Same day pay

Competitive pay with annual increases

Inclusive culture

Health, dental, vision, life Insurance

Paid holidays & PTO

Staff discount

Career development opportunities

Volunteer opportunities

Tuition Reimbursement

401(k) with company match

Job summary

Nebraska Furniture Mart is seeking an Infrastructure Supervisor to lead a skilled IT team, drive infrastructure improvements, and secure systems across the organization. You will guide operational planning, resource allocation, and strategic technology initiatives to support customers and colleagues nationwide.

The role emphasizes collaboration, mentoring, and building partnerships, with on-site requirements and travel between NFM locations as needed.

Qualifications

• Bachelor’s degree in information technology or related field.
• 6+ years’ experience including systems and network engineering.
• 2+ years in a lead or supervisory capacity.
• Strong knowledge of Operating Systems, Cloud Technologies (private/public), Security Applications and Networking.
• Strong knowledge of multi-tier architectures: load balancers, proxies, caching, web servers, application servers and databases.
• Understanding of automation, modern dev services for source control and configuration management in technology infrastructure.
• Proven experience in IT infrastructure planning and development.
• In-depth knowledge of applicable data privacy practices and law.
• Experience managing multiple projects, deadlines, team mentoring and leadership.
• Valid driver's license and acceptable driving record; ability to travel between NFM locations as business needs require.
• Applicants must be currently authorized to work in the USA on a full-time basis. NFM will not sponsor applicants for work visas for this position
• Extensive experience working in a team-oriented, collaborative environment
• Pre-employment screening includes, but isn’t limited to, a criminal background check

Responsibilities

• Lead infrastructure operational planning and strategic projects while effectively managing and allocating IT resources to support business needs.
• Collaborate with business stakeholders to identify opportunities, define requirements, and implement technology solutions that drive organizational success.
• Oversee the deployment, monitoring, maintenance, support, and continuous improvement of infrastructure hardware and software.
• Optimize efficient and effective utilization of technology resources, equipment, and personnel across the organization.
• Develop business cases, cost-benefit analyses, and strategic recommendations that support IT investments and innovation.
• Oversee infrastructure reporting, documentation, compliance, and operational best practices to maintain a secure and reliable technology environment.
• Mentor, coach, and support team members while fostering a culture of collaboration, accountability, and continuous learning.

Skills

Systems engineering

Network engineering

Lead / supervisory

Operating systems

Cloud technologies

Security applications

Multi-tier architectures

Automation & dev services

IT infrastructure planning

Data privacy knowledge

Project management

Travel between locations

Driver's license

Background check

Education

Bachelor’s degree in information technology or related field

Job description

At Nebraska Furniture Mart (NFM), we’ve been hiring friends since 1937—people who share our passion for helping customers feel right at home. If you share our vision, we invite you to be one of us! People love working here! Named one of Furniture Today’s Best places to work, and here a few reasons why: A FUN, stable work environment, with no layoffs in our history. A safe place to work and shop, development opportunities leading you to the career of your dreams and a culture that encourages volunteering and serving our communities.

Pay Range: $86,260 - 138,906 annually (depending on experience and location)

Job Description: Your Piece of the Puzzle

As NFM's Infrastructure Supervisor, you'll play a pivotal role in keeping the technology that powers our business running smoothly and securely. You'll lead a talented team of IT professionals while shaping the future of our infrastructure environment, driving technology improvements, and delivering solutions that support our customers and coworkers across the organization. This role is ideal for a collaborative leader who enjoys mentoring others, building strong partnerships, and finding innovative ways to leverage technology for business success. This role is best suited for someone who values teamwork, communicates respectfully, and builds trust across the organization. This position requires the candidate to reside in NE, IA, KS, MO, or TX. Final candidates will be required to come on-site prior to receiving an offer or on their first day of employment.

Job Duties: A Day in the Life

• Lead: Guide infrastructure operational planning and strategic projects while effectively managing and allocating IT resources to support business needs
• Collaborate: Partner with business stakeholders to identify opportunities, define requirements, and implement technology solutions that drive organizational success
• Oversee: Manage the deployment, monitoring, maintenance, support, and continuous improvement of infrastructure hardware and software
• Optimize: Ensure efficient and effective utilization of technology resources, equipment, and personnel across the organization
• Recommend: Develop business cases, cost-benefit analyses, and strategic recommendations that support IT investments and innovation
• Direct: Oversee infrastructure reporting, documentation, compliance, and operational best practices to maintain a secure and reliable technology environment
• Mentor: Develop, coach, and support team members while fostering a culture of collaboration, accountability, and continuous learning

Qualifications: Can You Check These Boxes?

• Bachelor’s degree in information technology or related field
• 6+ years’ experience including systems and network engineering
• 2+ years in a lead or supervisory capacity
• Strong technical knowledge of Operating Systems, Cloud Technologies (private/public), Security Applications and Networking
• Strong technical knowledge of multi-tier architectures: load balancers, proxies, caching, web servers, application servers and databases
• Knows the role of automation, modern dev services for source control and configuration management in technology infrastructure
• Proven experience in IT infrastructure planning and development
• In-depth knowledge of applicable data privacy practices and law
• Experience managing multiple projects, deadlines, team mentoring and leadership
• Valid driver's license and acceptable driving record; ability to travel between NFM locations as business needs require
• Applicants must be currently authorized to work in the USA on a full-time basis. NFM will not sponsor applicants for work visas for this position
• Extensive experience working in a team-oriented, collaborative environment
• Pre-employment screening includes, but isn’t limited to, criminal background check

Benefits: What’s in It for You?

• Same day pay - access to your earned pay on-demand, when you need it the most
• Competitive pay - generous annual increases up to 7%
• Inclusive culture - Because everyone who works or shops at NFM should feel right at home
• Health, dental, vision, life Insurance, short and long term disability
• Paid holidays (upon hire) and paid time off (after 90 days)
• Staff discount on merchandise (Collectively, NFM staff have saved almost $2 million on purchases in the last 12 months)
• Virtual and in-person career development opportunities at all levels
• Paid community volunteer opportunities
• Tuition Reimbursement
• You’ll start saving for your retirement immediately in NFM’s 401(k) and you’re eligible for company match after one year. NFM’s 401(k) also offers Berkshire Stock as an investment option

Nebraska Furniture Mart is an Equal Opportunity Employer