Infrastructure Strategy & Operations Lead

Meta; New York (NY); On-site; USD 146,000 - 206,000; Full time

Benefits offered by this job

Bonus

Equity

Benefits

Job summary

Meta's Infrastructure organization builds and operates the foundational systems that power our global products and services. As a Staff-level Business Operations professional, you will partner with senior leaders to grow, scale, and run the business effectively.

You will drive strategic initiatives, optimize processes, and mentor teams, translating complex challenges into actionable plans across Infrastructure leadership and cross-functional partners.

Qualifications

• 8+ years of experience in business operations, strategy, program management, or a related function supporting large-scale technical or infrastructure organizations.
• Experience leading strategic planning processes including goal-setting frameworks, resource planning, and executive business reviews in complex, matrixed environments.
• Experience applying quantitative and analytical methods to solve business problems, including financial modeling, data analysis, and scenario planning.
• Experience defining and executing plans in environments with evolving priorities and incomplete information, including scoping projects, identifying dependencies, and adapting plans based on new data.
• Experience communicating complex operational and strategic topics in writing to both technical and non-technical stakeholders across multiple levels of an organization.

Responsibilities

• Drive operational excellence across the Infrastructure organization by identifying systemic inefficiencies, designing scalable processes, and implementing improvements that measurably enhance team performance and execution velocity.
• Lead strategic planning cycles including annual goal-setting, objectives and key results development, multi-year fiscal planning, and headcount resource allocation in partnership with Infrastructure leadership.
• Develop and maintain executive-level communications including business reviews, leadership briefings, and organizational updates for internal and cross-functional audiences.
• Identify and frame ambiguous organizational challenges, structure analytical approaches, and deliver data-driven recommendations to senior and executive leadership.
• Own and drive high-priority special projects and cross-functional initiatives on behalf of Infrastructure leadership, coordinating across engineering, finance, recruiting, and operations teams.
• Build and maintain strong relationships with cross-functional partners across the Infrastructure ecosystem, ensuring alignment on shared priorities and operational dependencies.
• Design and implement mechanisms to monitor organizational health, track progress against strategic objectives, and surface risks or blockers to leadership in a timely manner.
• Support headcount planning and hiring execution by partnering with recruiting and finance to manage open roles, track pipeline health, and ensure alignment with approved resource plans.
• Apply quantitative and analytical methods including financial modeling, scenario planning, and data analysis to support infrastructure investment decisions and capacity planning trade-offs.
• Mentor other business operations professionals and contribute to the development of best practices, playbooks, and operational frameworks that scale across the broader Infrastructure organization.

Skills

Strategic planning

Executive communications

Data analysis

Cross-functional collaboration

AI skills development

Education

MBA or equivalent

Tools

SQL

Hive

Job description

Meta's Infrastructure organization builds and operates the foundational systems that power our global products and services. As a Staff-level Business Operations professional, you will partner with senior leaders to grow, scale, and run the business effectively.

You will drive strategic initiatives, optimize processes, and mentor teams, translating complex challenges into actionable plans across Infrastructure leadership and cross-functional partners.