Infrastructure Strategy & FinOps Leader, Payments Tech

J.P. Morgan; New York (NY); On-site; USD 170,000 - 230,000; Full time

Job summary

JPMorgan Chase & Co. is seeking a Technology Business Manager within Payments Technology (CIB) to advise technology leadership on infrastructure strategy, budgets, and investment decisions.

You will synthesize complex technical and financial data into actionable intelligence for senior stakeholders in a fast-paced environment. You will align initiatives with CIB, DPS, and Global Technology objectives while coordinating governance and cost optimization across on-prem, cloud, and hybrid models.

Qualifications

• Bachelor’s degree or higher in Business, Finance, Economics, Technology, or related field.
• Strong background in technology infrastructure, financial management, and cloud FinOps practices.
• Demonstrated experience in Technology Business Management and technology financial governance.
• Knowledge of modern and legacy platforms including cloud, distributed systems, mid-range, and mainframe environments.
• Strong analytical skills with experience working across large, complex data sets.
• Advanced Microsoft Office skills, especially PowerPoint and Excel.
• Excellent written and verbal communication skills, with confidence engaging senior, global stakeholders.
• Highly self-directed, resilient, and comfortable operating autonomously in high-pressure environments.

Responsibilities

• Partner with Payments Technology leadership to align infrastructure strategy with business and Global Technology standards.
• Lead infrastructure forecasting and deliver targeted, audience-specific reporting and insights.
• Identify and execute infrastructure optimization opportunities to drive cost efficiency.
• Provide leadership and coordination during annual and in-year infrastructure planning cycles.
• Resolve technology billing issues with internal and external partners.
• Serve as subject matter expert across on-prem, off-prem, cloud, and hybrid infrastructure models.
• Apply FinOps principles to evaluate technology solutions and optimize cost, performance, and value.
• Produce data-driven analysis and executive-level materials for stakeholder forums.
• Coordinate across stakeholders to execute infrastructure programs, track financial spend, timelines, and outcomes.
• Organize and prepare materials for governance forums, operating reviews, and business update sessions.
• Design and implement improved processes, controls, and business solutions to drive productivity and cost-efficiency.

Skills

Technology infrastructure

Financial governance

Executive reporting

Cloud FinOps

Stakeholder engagement

Strong communication

Autonomy in high-pressure envs

Education

Bachelor's degree or higher in Business, Finance, Economics, Technology, or related field

Tools

PowerPoint

Excel

Tableau

Job description

JPMorgan Chase & Co. is seeking a Technology Business Manager within Payments Technology (CIB) to advise technology leadership on infrastructure strategy, budgets, and investment decisions.

You will synthesize complex technical and financial data into actionable intelligence for senior stakeholders in a fast-paced environment. You will align initiatives with CIB, DPS, and Global Technology objectives while coordinating governance and cost optimization across on-prem, cloud, and hybrid models.