Infrastructure Technology Business Manager - Vice President

J.P. Morgan; New York (NY); On-site; USD 170,000 - 230,000; Full time

Job summary

JPMorgan Chase & Co. is seeking a Technology Business Manager within Payments Technology (CIB) to advise technology leadership on infrastructure strategy, budgets, and investment decisions.

You will synthesize complex technical and financial data into actionable intelligence for senior stakeholders in a fast-paced environment. You will align initiatives with CIB, DPS, and Global Technology objectives while coordinating governance and cost optimization across on-prem, cloud, and hybrid models.

Qualifications

• Bachelor’s degree or higher in Business, Finance, Economics, Technology, or related field.
• Strong background in technology infrastructure, financial management, and cloud FinOps practices.
• Demonstrated experience in Technology Business Management and technology financial governance.
• Knowledge of modern and legacy platforms including cloud, distributed systems, mid-range, and mainframe environments.
• Strong analytical skills with experience working across large, complex data sets.
• Advanced Microsoft Office skills, especially PowerPoint and Excel.
• Excellent written and verbal communication skills, with confidence engaging senior, global stakeholders.
• Highly self-directed, resilient, and comfortable operating autonomously in high-pressure environments.

Responsibilities

• Partner with Payments Technology leadership to align infrastructure strategy with business and Global Technology standards.
• Lead infrastructure forecasting and deliver targeted, audience-specific reporting and insights.
• Identify and execute infrastructure optimization opportunities to drive cost efficiency.
• Provide leadership and coordination during annual and in-year infrastructure planning cycles.
• Resolve technology billing issues with internal and external partners.
• Serve as subject matter expert across on-prem, off-prem, cloud, and hybrid infrastructure models.
• Apply FinOps principles to evaluate technology solutions and optimize cost, performance, and value.
• Produce data-driven analysis and executive-level materials for stakeholder forums.
• Coordinate across stakeholders to execute infrastructure programs, track financial spend, timelines, and outcomes.
• Organize and prepare materials for governance forums, operating reviews, and business update sessions.
• Design and implement improved processes, controls, and business solutions to drive productivity and cost-efficiency.

Skills

Technology infrastructure

Financial governance

Executive reporting

Cloud FinOps

Stakeholder engagement

Strong communication

Autonomy in high-pressure envs

Education

Bachelor's degree or higher in Business, Finance, Economics, Technology, or related field

Tools

PowerPoint

Excel

Tableau

Job description

Join our Payments Technology team, where you’ll collaborate with senior leaders to shape infrastructure strategy and financial management. You’ll play a pivotal role in driving transparency, governance, and impactful decision making across a dynamic, fast-paced environment.
As a Technology Business Manager in Commercial & Investment Bank (CIB) Payments Technology, you serve as a trusted advisor to technology leadership, providing insight and oversight across infrastructure strategy, budgets, and investment decisions. You’ll ensure that Payments Technology initiatives align with Commercial & Investment Bank (CIB), Digital Payment Services (DPS), and Global Technology objectives. This role offers the opportunity to synthesize complex technical and financial data into actionable intelligence for senior stakeholders, all within a highly visible and fast-paced setting.

Job responsibilities

• Partner with Payments Technology leadership to align infrastructure strategy with business and Global Technology standards.
• Lead infrastructure forecasting and deliver targeted, audience-specific reporting and insights.
• Identify and execute infrastructure optimization opportunities to drive cost efficiency.
• Provide leadership and coordination during annual and in-year infrastructure planning cycles.
• Resolve technology billing issues with internal and external partners.
• Serve as subject matter expert across on-prem, off-prem, cloud, and hybrid infrastructure models.
• Apply FinOps principles to evaluate technology solutions and optimize cost, performance, and value.
• Produce data-driven analysis and executive-level materials for stakeholder forums.
• Coordinate across stakeholders to execute infrastructure programs, track financial spend, timelines, and outcomes.
• Organize and prepare materials for governance forums, operating reviews, and business update sessions.
• Design and implement improved processes, controls, and business solutions to drive productivity and cost-efficiency.

Required qualifications, capabilities and skills

• Bachelor’s degree or higher in Business, Finance, Economics, Technology, or related field.
• Strong background in technology infrastructure, financial management, and cloud FinOps practices.
• Demonstrated experience in Technology Business Management and technology financial governance.
• Knowledge of modern and legacy platforms including cloud, distributed systems, mid-range, and mainframe environments.
• Strong analytical skills with experience working across large, complex data sets.
• Advanced Microsoft Office skills, especially PowerPoint and Excel.
• Excellent written and verbal communication skills, with confidence engaging senior, global stakeholders.
• Highly self-directed, resilient, and comfortable operating autonomously in high-pressure environments.

Preferred qualifications, capabilities and skills

• Familiarity with BI and reporting tools such as Tableau.
• Prior exposure to AI technologies and their financial and infrastructure implications.
• Knowledge of Payments products, platforms, and technology landscapes.
• Experience supporting CTO-level executives and senior technology leadership teams.

To be eligible for this role, you must be authorized to work in the United States. We do not offer any type of employment-based immigration sponsorship for this role. Likewise, JPMorgan Chase & Co. will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit, including optional practical training (OPT) or curricular practical training (CPT).

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. Join our Payments Technology team and collaborate with senior leaders to shape infrastructure strategy and financial management.