Infrastructure Specialist 4 (20022415)

Ohio Department of Rehabilitation and Correction (ODRC); Ohio; On-site; USD 123,984,000 - 137,760,000; Full time

Job summary

Ohio Department of Rehabilitation and Correction seeks an experienced IT professional to oversee infrastructure operations, assess policies, and lead IT-driven changes. You will design secure network solutions using Cisco Meraki, IOS XE, and FTD firewalls while coordinating with IT and security teams.

Responsibilities include monitoring for threats, enforcing PCI-DSS/NIST CSF controls, and mentoring peers. The role emphasizes collaboration, documentation, and 24/7 incident responsiveness in a

Qualifications

• 60 months combined work experience evaluating IT policies, procedures and practices.
• 12 months of work experience in the primary technology listed by the agency for this role.
• Completion of an associate/undergraduate core program may substitute for experience requirements.

Responsibilities

• Evaluate current IT policies and practices and enforce network security.
• Lead IT-driven change efforts and design solutions to meet project deadlines.
• Monitor networks for threats and support DNS/DHCP/SFTP services.
• Collaborate with IT teams to ensure seamless NGFW integration.
• Provide mentorship and document incident response procedures.

Skills

Information Technology

Network Administration

Customer Service

Network Services

Technical Documentation

Attention to Detail

Critical Thinking

Decision Making

Problem Solving

Teamwork

Education

Associate degree in computer science or information systems

Undergraduate core program in computer science or information systems

Equivalent minimum class qualifications

Tools

Cisco Meraki

Cisco IOS XE

FTD Firewalls

Cisco NCS Platforms

Job description

• Requires extensive working technical knowledge of infrastructure operations and maintenance and receives general direction in order to evaluate current IT policies, procedures, and practices
• Recommend and/or lead IT driven change efforts, participates in and/or leads activities to achieve project tasks/meet deadlines, and perform solutions design
• Monitor network for security threats or unauthorized users/access Oversees routing and switching technologies (e.g., Cisco Meraki and Catalyst IOS XE Platforms, FTD Firewalls (FTD on ASA5525-x, FTD on firepower 2130, firewall 3120 Threat defense, firepower 1120 with FTD, firewall 3110 Threat defense), ANS Cloud Firewalls Cisco NCS Platforms, and all related protocols); supporting Microsoft ADFS/Domain Management, Group Policy (GPO) management, and support, management and troubleshooting of DNS, DHCP and SMTP services
• Implementing cybersecurity best practices in network credentials, authentication, profiling, and role-based user identity management supporting compliance efforts with PCI-DSS and NIST CSF Responsible for troubleshooting and resolving issues related to VPN connectivity and performance; collaborating with IT teams, security analysts and other stakeholders to ensure seamless integration of NGFW solutions.
• Works with IT Architect staff, CIO or IT Managers to design solutions that meet the agency’s requirements (e.g., network design and architecture solutions)
• Assists analysis of the solution design’s business case; authors portions of the solution business case; works with vendors, other specialists and/or agencies to solve integration problems.
• Evaluates current IT policies, procedures, and practices and makes recommendations and enforces network security policies.
• Plan and conduct formal mentorship activities for peers and/or lower-level staff via verbal instruction or technical documentation
• Develops network incident response procedures and create documentation
• Provides direction and/or participates in documenting and communicating problem resolutions with other information technology staff
• Responds to incidents on a 24-hour basis and attend meetings, trainings and conferences
• Must conduct oneself professionally and in a law-abiding manner at all

Work Location TBD

• Requires extensive working technical knowledge of infrastructure operations and maintenance and receives general direction in order to evaluate current IT policies, procedures, and practices
• Recommend and/or lead IT driven change efforts, participates in and/or leads activities to achieve project tasks/meet deadlines, and perform solutions design
• Monitor network for security threats or unauthorized users/access Oversees routing and switching technologies (e.g., Cisco Meraki and Catalyst IOS XE Platforms, FTD Firewalls (FTD on ASA5525-x, FTD on firepower 2130, firewall 3120 Threat defense, firepower 1120 with FTD, firewall 3110 Threat defense), ANS Cloud Firewalls Cisco NCS Platforms, and all related protocols); supporting Microsoft ADFS/Domain Management, Group Policy (GPO) management, and support, management and troubleshooting of DNS, DHCP and SMTP services
• Implementing cybersecurity best practices in network credentials, authentication, profiling, and role-based user identity management supporting compliance efforts with PCI-DSS and NIST CSF Responsible for troubleshooting and resolving issues related to VPN connectivity and performance; collaborating with IT teams, security analysts and other stakeholders to ensure seamless integration of NGFW solutions.
• Works with IT Architect staff, CIO or IT Managers to design solutions that meet the agency’s requirements (e.g., network design and architecture solutions)
• Assists analysis of the solution design’s business case; authors portions of the solution business case; works with vendors, other specialists and/or agencies to solve integration problems.
• Evaluates current IT policies, procedures, and practices and makes recommendations and enforces network security policies.
• Plan and conduct formal mentorship activities for peers and/or lower-level staff via verbal instruction or technical documentation
• Develops network incident response procedures and create documentation
• Provides direction and/or participates in documenting and communicating problem resolutions with other information technology staff
• Responds to incidents on a 24-hour basis and attend meetings, trainings and conferences
• Must conduct oneself professionally and in a law-abiding manner at all

• 60 mos. combined work experience in any combination of the following: evaluating current IT policies, procedures and practices, recommending and/or leading IT driven change efforts, participating and/or leading activities to achieve project tasks/meet deadlines, and performing solutions design including 12 mos. work experience in the primary technology specified by the agency in the position description & job posting.
• Or completion of associate core program in computer science or information systems; 42 mos. combined work experience in any combination of the following: evaluating current IT policies, procedures and practices, recommending and/or leading IT driven change efforts, participating and/or leading activities to achieve project tasks/meet deadlines, and performing solutions design including 12 mos. work experience in the primary technology specified by the agency in the position description & job posting.
• Or completion of undergraduate core program in computer science or information systems; 36 mos. combined work experience in any combination of the following: evaluating current it policies, procedures and practices, recommending and/or leading IT driven change efforts, participating and/or leading activities to achieve project tasks/meet deadlines, and performing solutions design including 12 mos. work experience in the primary technology specified by the agency in the position description & job posting.
• Or equivalent of minimum class qualifications for employment noted above. Note: The official position description on file with the designated agency is to reflect the required, primary technology directly relating to the duties of the position. only those applicants possessing the experience in the required, primary technology listed in the position description & job posting are to be considered for any vacancies posted. The job posting must list the required technology commensurate with the position in question.

Job Skills

Information Technology

Organization

Rehabilitation & Correction - Operation Support Center

Agency Contact Name and Information

[e-mail]

Unposting Date

Oct 13, 2026, 10:59:00 PM

Primary Location

United States of America-OHIO

Compensation

$46.00

Schedule

Full-time

Work Hours

40

Classified Indicator

Classified

Union

OCSEA

Technical Skills

• Technical Documentation
• Network Administration
• Customer Service
• Information Technology
• Network Services

Professional Skills

• Attention to Detail
• Critical Thinking
• Decision Making
• Problem Solving
• Teamwork

Primary Technology

Network Hardware

Agency Overview

Who We Are… Guided by a single mission "To reduce recidivism among those we touch," the Ohio Department of Rehabilitation and Correction believes that everyone is capable of positive change. Our staff embrace these core values and serves as role models for pro-social behavior conveying an attitude of dignity and respect in the treatment of others.

What We Do…

The Ohio Department of Rehabilitation and Correction has been tasked with front line crime reduction through rehabilitative treatment and programming efforts provided in a safe, secure and humane correctional environment and effective community supervision. Our goal is to protect the public through helping individuals turn away from crime and become productive, contributing members of our communities, ensuring a safer Ohio for all Ohioans now and in the future.

To learn more about our agency, please visit our website at www.drc.ohio.gov

Are You Ready?

We are thrilled to see that you are interested in beginning your career with the Ohio Department of Rehabilitation and Correction! Without a doubt, this will be the most rewarding and meaningful work you’ll ever find with a work family that is second to none!