Infrastructure Specialist 4 (20022415)

Rehabilitation & Correction - Operation Support Center; Ohio; On-site; USD 54,000 - 72,000; Full time

Benefits offered by this job

Medical Coverage

Paid time off

Educational and Development Funds

Job summary

Rehabilitation & Correction - Operation Support Center is seeking an Infrastructure Specialist to manage and secure the agency's IT infrastructure. The role focuses on monitoring networks, implementing cybersecurity best practices, and collaborating with IT teams to ensure smooth operations across VNFs and gateways.

The candidate will design solutions with IT Architects, document resolutions, and participate in 24/7 incident response.

Qualifications

• 60 mos. combined work experience in IT policies, procedures and practices, and leading IT-driven change efforts, with 12 mos. in the primary technology.
• Completion of associate core program in computer science or information systems or 42 mos. combined IT experience.
• Completion of undergraduate core program in computer science or information systems or 36 mos. combined IT experience.
• Equivalent of the minimum class qualifications listed in the position description.

Responsibilities

• Evaluate current IT policies, procedures and practices and recommend improvements.
• Lead IT-driven change efforts and contribute to project tasks and deadlines.
• Monitor network for security threats and manage routing/switching technologies and Firewalls.
• Support DNS, DHCP and SMTP services and manage Group Policy.
• Design solutions with IT Architects to meet agency requirements and work with vendors to solve integration problems.
• Document problem resolutions and maintain incident response procedures.
• Respond to incidents on a 24-hour basis and participate in meetings and trainings.

Skills

Information Technology

Technical Documentation

Network Administration

Customer Service

Network Services

Attention to Detail

Critical Thinking

Decision Making

Problem Solving

Teamwork

Education

Associate core program in computer science or information systems

Undergraduate core program in computer science or information systems

Equivalent minimum class qualifications for employment

Job description

Job Title

Infrastructure Specialist 4 (20022415) (260007I4)

Organization

Rehabilitation & Correction - Operation Support Center

Contact: [e-mail]

Unposting Date

Oct 14, 2026, 3:59:00 AM

Primary Location

United States of America-OHIO

Compensation : $46.00

Schedule

Full-time

Work Hours : 40

Union : OCSEA

Primary Job Skill

Information Technology

Technical Skills

• Technical Documentation
• Network Administration
• Customer Service
• Information Technology
• Network Services

Professional Skills

• Attention to Detail
• Critical Thinking
• Decision Making
• Problem Solving
• Teamwork

About Us

Who We Are… Guided by a single mission “To reduce recidivism among those we touch,” the Ohio Department of Rehabilitation and Correction believes that everyone is capable of positive change. Our staff embrace these core values and serves as role models for pro-social behavior conveying an attitude of dignity and respect in the treatment of others.

What We Do… The Ohio Department of Rehabilitation and Correction has been tasked with front line crime reduction through rehabilitative treatment and programming efforts provided in a safe, secure and humane correctional environment and effective community supervision. Our goal is to protect the public through helping individuals turn away from crime and become productive, contributing members of our communities, ensuring a safer Ohio for all Ohioans now and in the future.

Are You Ready? We are thrilled to see that you are interested in beginning your career with the Ohio Department of Rehabilitation and Correction! Without a doubt, this will be the most rewarding and meaningful work you’ll ever find with a work family that is second to none!

Job Description

• Requires extensive working technical knowledge of infrastructure operations and maintenance and receives general direction in order to evaluate current IT policies, procedures, and practices
• Recommend and/or lead IT driven change efforts, participates in and/or leads activities to achieve project tasks/meet deadlines, and perform solutions design
• Monitor network for security threats or unauthorized users/access Oversees routing and switching technologies (e.g., Cisco Meraki and Catalyst IOS XE Platforms, FTD Firewalls (FTD on ASA5525-x, FTD on firepower 2130, firewall 3120 Threat defense, firepower 1120 with FTD, firewall 3110 Threat defense), ANS Cloud Firewalls Cisco NCS Platforms, and all related protocols); supportingMicrosoft ADFS/Domain Management, Group Policy (GPO) management, and support, management and troubleshooting of DNS, DHCP and SMTP services
• Implementing cybersecurity best practices in network credentials, authentication, profiling, and role-based user identity management supporting compliance efforts with PCI-DSS and NIST CSF Responsible for troubleshooting and resolving issues related to VPN connectivity and performance; collaborating with IT teams, security analysts and other stakeholders to ensure seamless integration of NGFW solutions.
• Works with IT Architect staff, CIO or IT Managers to design solutions that meet the agency’s requirements (e.g., network design and architecture solutions)
• Assists analysis of the solution design’s business case; authors portions of the solution business case; works with vendors, other specialists and/or agencies to solve integration problems.
• Evaluates current IT policies, procedures, and practices and makes recommendations and enforces network security policies.
• Plan and conduct formal mentorship activities for peers and/or lower-level staff via verbal instruction or technical documentation
• Develops network incident response procedures and create documentation
• Provides direction and/or participates in documenting and communicating problem resolutions with other information technology staff
• Responds to incidents on a 24-hour basis and attend meetings, trainings and conferences
• Must conduct oneself professionally and in a law-abiding manner at all

Benefits

At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*.

• Medical Coverage
• Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
• Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
• Childbirth, Adoption, and Foster Care leave
• Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)

*Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.

Qualifications

• 60 mos. combined work experience in any combination of the following: evaluating current IT policies, procedures and practices, recommending and/or leading IT driven change efforts, participating and/or leading activities to achieve project tasks/meet deadlines, and performing solutions design including 12 mos. work experience in the primary technology specified by the agency in the position description & job posting.
• -Or completion of associate core program in computer science or information systems; 42 mos. combined work experience in any combination of the following: evaluating current IT policies, procedures and practices, recommending and/or leading IT driven change efforts, participating and/or leading activities to achieve project tasks/meet deadlines, and performing solutions design including 12 mos. work experience in the primary technology specified by the agency in the position description & job posting.
• -Or completion of undergraduate core program in computer science or information systems; 36 mos. combined work experience in any combination of the following: evaluating current it policies, procedures and practices, recommending and/or leading IT driven change efforts, participating and/or leading activities to achieve project tasks/meet deadlines, and performing solutions design including 12 mos. work experience in the primary technology specified by the agency in the position description & job posting.
• -Or equivalent of minimum class qualifications for employment noted above. Note: The official position description on file with the designated agency is to reflect the required, primary technology directly relating to the duties of the position. only those applicants possessing the experience in the required, primary technology listed in the position description & job posting are to be considered for any vacancies posted. The job posting must list the required technology commensurate with the position in question.

Job Skills: Information Technology

Disability Inclusion

Ohio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.

Drug-Free Workplace

The State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.