Infrastructure Specialist 3

State of Ohio; Columbus (OH); In loco; USD 58.000 - 85.000; Tempo pieno

Descrizione del lavoro

State of Ohio's Administrative Services is seeking an IT professional for a full-time, on-site role in Columbus, OH. The position supports enterprise IT operations, evaluates IT processes, and advises on technology implementations to serve state agencies and citizens.

Responsibilities include maintaining hardware/software, leading IT integration efforts, and ensuring secure, reliable IT services. On-site work hours align with DAS operations and agency requirements.

Competenze

• 60 mos. combined work experience in IT, including evaluating effectiveness and risk of IT processes.
• Or completion of associate core program in computer science or information systems.
• The job posting requires primary technology experience as specified.

Mansioni

• Evaluates effectiveness and risk of IT processes.
• Recommends changes in IT procedures to meet customer needs.
• Installs, maintains, configures, upgrades and/or administers hardware and/or software.
• Provides technical IT leadership for integration of various related systems.

Conoscenze

Information Technology

Descrizione del lavoro

All job postings will expire at 11:59 PM Eastern Time on the application deadline.

Organization: Administrative Services

Agency Contact Name and Information: Nick McCloud ([e-mail])

Work Location:

1320 Arthur E. Adams Drive
Columbus, Ohio, 43221
United States

Compensation:

$41.81 - $61.49 Full Range

Schedule:

Permanent - Full Time

Work Hours:

7:00 AM - 4:00 PM or 9:00 AM - 6:00 PM (depending on assignment)

Classified Indicator:

Classified

Union:

OCSEA

Primary Job Skill:

Information Technology

Who We Are

The Ohio Department of Administrative Services (DAS) takes great pride in its work to support the priorities of the DeWine-Tressel administration to ease access for those doing business with the state, secure state data and technology resources, and create efficiencies for our state government partners while keeping costs in check.
DAS is the engine of state government, providing innovative solutions and supporting the efficient operation of state agencies, boards, and commissions. DAS program areas serve our Ohio government customers, who in turn directly serve the interests of Ohioans. We help procure goods and services, deliver information technology and mail, recruit and train personnel, promote equal access to the state workforce, lease and manage office space, process payroll, print publications, and perform a variety of other services.
The Office of Information Technology (OIT) delivers enterprise information technology and telecommunication services as well as IT policy and standards, lifecycle investment planning, and privacy and security management.

What You'll Do

• Evaluates effectiveness and risk of IT processes.
• Recommends changes in IT procedures to meet customer needs.
• Installs, maintains, configures, upgrades and/or administers hardware and/or software independently in network administration and telecommunications& network connectivity where technical work requires specific knowledge to evaluate, select, adapt & modify standard procedures.
• Devises new approaches to problems encountered.
• Diagnoses, analyzes, and resolves issues for customer(s) across assigned multiple technology domains.
• Creates, organizes, files, and maintains documentation.
• Evaluates and/or research hardware and/or software solutions and provides feedback to project team or higher-level staff.
• Interfaces and/or performs work with other applications or platforms.
• Assists in providing IT consultation and recommendations for implementation, ensuring services are not compromised.
• Provides technical IT leadership for integration of various related systems.
• Participates in and/or provides technical IT assistance to achieve project tasks/meet deadlines.

Additional Information

Pay Information

Unless required by legislation or union contract, the starting salary is step 1 of the salary range associated with this position. New hires advance to the next step in the range after 6 months and annually thereafter. Based on collective bargaining and legislative activity, there may be cost of living increases awarded annually. Additional longevity supplements begin after 5 years.

Location Requirements

DAS’s core hours of operation are Monday to Friday from 8 a.m. to 5 p.m., however, daily start/end times may vary based on operational need across DAS divisions. Employees may begin as early as 7 a.m. and as late as 9 a.m., based on supervisory approval. This position performs work on-site daily at DAS’s office space.

All answers to the supplemental questions must be supported by the work experience/education provided on your civil service application. Attachments will not be considered as part of your application.

Travel required, as needed. Must provide own transportation or in order to operate a state vehicle, you must have a valid driver’s license.

Selection devices such as a structured interview, proficiency instrument, and/or assessment may be required for this position. Applicants must demonstrate proficiency with a passing score of applicable selection device to be considered for this position. Regardless of a passing or failing score, all results will be maintained for 6 months. Applicant with a passing score will be retained and utilized for a 6-month period. Applicant with a failing score in the same position may not re-take the same selection device for a 6-month period.

The Ohio Department of Administrative Services does not provide employment-based visa sponsorship.

Why Work for the State of Ohio

At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes:

• Medical Coverage
• Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
• Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
• Childbirth, Adoption, and Foster Care leave
• Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
• Public Retirement Systems such as OPERS, STRS, SERS, and HPRS & Optional Deferred Compensation Ohio Deferred Compensation

*Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.

Qualifications

• 60 mos. combined work experience in any combination of the following: evaluating effectiveness and risk of it processes, recommending changes in IT procedures to meet customer needs, and evaluating and/or researching hardware and/or software solutions and providing feedback to project team or higher-level staff including 12 mos. work experience in the primary technology specified by the agency in the position description & job posting.
  -Or completion of associate core program in computer science or information systems 42 mos. combined work experience in any combination of the following: evaluating effectiveness and risk of it processes, recommending changes in IT procedures to meet customer needs, and evaluating and/or researching hardware and/or software solutions and providing feedback to project team or higher-level staff including 12 mos. work experience in the primary technology specified by the agency in the position description & job posting.
  -Or completion of undergraduate core program in computer science or information systems 36 mos. combined work experience in any combination of the following: evaluating effectiveness and risk of it processes, recommending changes in IT procedures to meet customer needs, and evaluating and/or researching hardware and/or software solutions and providing feedback to project team or higher-level staff including 12 mos. work experience in the primary technology specified by the agency in the position description & job posting.
  -Or equivalent of minimum class qualifications for employment noted above. Note: The official position description on file with the designated agency is to reflect the required, primary technology directly relating to the duties of the position. Only those applicants possessing the experience in the required, primary technology listed in the position description & job posting are to be considered for any vacancies posted. The job posting must list the required technology commensurate with the position in question.
  Job Skills: Information Technology

Knowledge of

• Oral & written communication tools & techniques
• Customer support & personal service technical writing & documentation practices
• State & agency policy, procedures & applicable laws*
• Vision, mission & goals of agency*
• Mathematic principles relative to assigned area in IT
• Telecommunications
• Capabilities & applications of network equipment including hubs, routers, switches, bridges, servers, & related hardware
• IT principles, methods & practices in assigned specialty area
• Software distribution & configuration management tools & mechanisms
• Organizations operation environment, topology, & protocols
• Local area & wide area networking principles & concepts
• Back-up & recovery techniques
• Performance monitoring methods
• Basic internet server maintenance techniques
• Installation & configuration procedures
• Internet clients, such as browsers & streaming video
• System administration methods & procedures
• Operating systems installation & configuration procedures
• Technology design
• Technology design techniques
• Structured analysis principles
• QOS Multi-service networking (e.g. Load Balancing, Virtual IP Addressing)
• Router/Switch/ Firewall
• LAN / WAN
• Security Monitoring
• IT principles, methods & practices in WAN (e.g. DNS, NAT, TCP/IP, OSI Layers 2& 3, UDP, & VLAN)

Skill in

• Reading comprehension
• Speaking
• Service orientation
• Installation
• Troubleshooting
• Critical thinking
• Operation monitoring
• Judgment & decision making
• Systems analysis
• Systems evaluations
• Operation analysis
• Identifying & specifying business requirements, using data recovery tools & techniques & systems evaluation
• Complex problem solving
• Assuring quality
• Solar Winds
• Service Now
• Net Brain
• Visio
• Wireshark

Ability to

• Prepare meaningful accurate & concise reports
• Stay abreast of current technologies in area of IT assigned
• Define problems
• Collect data
• Establish facts & draw valid conclusions
• Provide expert technical advice, guidance & recommendations to management & other technical specialists on critical IT issues.

* Developed after employment

ADA Statement

Ohio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.

Drug-Free Workplace

The State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.