Infrastructure Operations Support AVP

STATE STREET CORPORATION; Devon (PA); Hybrid; USD 70,000 - 118,750; Full time

Job summary

State Street Corporation in Pennsylvania, USA, seeks a Senior Windows Engineer to support the Globallink Windows infrastructure, including Servers, Virtual Desktops, and Active Directory. The role involves end-user support and cross-site collaboration, with a focus on security and compliance.

The successful candidate will join the global Windows Team and contribute to deploying new systems, maintaining health, and assisting with regulatory projects. Hybrid remote work is available.

Qualifications

• Bachelor degrees in engineering, computer Science or related industry (or equivalent experience)
• 5-8 years of experience preferably with distributed applications and systems
• Deep working knowledge of network protocols, especially TCP/IP
• Experience in monitoring tools, scripting, and Internet security
• Knowledge of leading cloud provider, AWS preferred
• Strong communication and collaboration skills

Responsibilities

• On-board and support GlobalLink users in all office locations
• Application support
• Be part of the CorpSupport group to answer end user queries
• Participate in the on-call support roster
• Participate in projects
• Deploy new systems (servers and virtual desktops)
• Secure and strengthen our security/compliance posture
• General troubleshooting

Skills

Windows Server

Active Directory

DNS

Microsoft Office

Group Policy

Networking

VMware

Monitoring tools

Scripting

Internet security

TCP/IP

AWS

Education

Bachelor degree in engineering or computer science

Job description

Who we are looking forState Street Global Market/ Globallink is hiring a Senior Windows Engineer in our Pennsylvania , USA office.Why this role is important to usThe primary purpose of this position is to provide technical engineering and operational support for the Globallink Windows infrastructure (Servers/Virtual desktops/Active Directory) and assist with compliance/regulatory projects. Some end user support is also required .What you will be responsible forPrimary Responsibilities:Windows Engineer hire in Pennsylvania to support any Global Link infrastructure that is running on a Microsoft Operating system.The successful candidate will be part of the global Windows Team. This team currently consists of 4 engineers, located in the UK and US.An in-depth understanding of Windows Server operating systems (Server 2019/2022) and Active Directory is a must. The successful candidate will be required to provide some end user support, work on a variety of projects and have the opportunity to learn new technologies. They should have a good understanding of Active Directory, DNS, Microsoft Office suite and Group Policy and Networking. A familiarity with VMware is a bonus.Typical responsibilities would includeOn-board and support GlobalLink users in (all office locations)Application supportBe part of the CorpSupport group to answer end user queriesParticipate in the on-call support rosterParticipate in projectsDeploy new systems (servers and virtual desktops)Secure and strengthen our security/compliance postureGeneral troubleshootingThe candidate will be expected to be part of an on-call roster that rotates on a weekly basis.A follow the sun model is used and the engineer will be required to perform a ‘Sunday check-out’ to verify that the Windows environment is healthy and ready for business.Education & Preferred QualificationsBachelor degrees in engineering, computer Science or related industry (or equivalent experience)5-8 years of experience preferably with distributed applications and systemsDeep working knowledge of network protocols, especially TCP/IPExperience in monitoring tools, scripting, and Internet securityKnowledgeability of industry standard best practices regarding network securityStrong understanding in at least one leading cloud provider, AWS preferredWorking knowledge of modern routing protocolsSecurity certifications and/or equivalent work experienceSolid communication and collaboration skillsWork RequirementHybrid remote working and officeRequires participating in the on-call rotationSalary Range:$70,000 - $118,750 AnnualThe range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.Employees are eligible to participate in State Street’s comprehensive benefits program, which includes: our retirement savings plan (401K) with company match; insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages; paid-time off including vacation, sick leave, short term disability, and family care responsibilities; access to our Employee Assistance Program; incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans); and, eligibility for certain tax advantaged savings plans.For a full overview, visit https://hrportal.ehr.com/statestreet/Home .About State StreetAcross the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.Discover more information on jobs at StateStreet.com/careersRead our CEO StatementJob Application Disclosure:It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.