Infrastructure/Operation (AV & Collaboration) Engineer

Kaav Inc; Charlotte (NC); Hybrid; USD 110,000 - 170,000; Full time

Job summary

Kaav Inc. seeks an Infrastructure/Operation (AV & Collaboration) Engineer in Charlotte, NC, on-site three days a week. The role focuses on evaluating conference room tech, leading deployments, and ensuring alignment with global standards.

You will collaborate with a global team, review complex AV challenges, and drive advanced integration across regions with a strong emphasis on video, conferencing, and security. This is a senior, hands-on leadership position.

Qualifications

• 5+ years of Systems Engineering or Technology Architecture experience.
• Experience in AV and collaboration technologies with enterprise deployments.
• Ability to lead regional deployments and work with global teams.

Responsibilities

• Partner with a global engineering team to identify and evaluate emerging conference room technologies.
• Conduct rigorous proof of concepts in regional labs to validate hardware and software performance within our network environment.
• Lead regional pilot deployments gathering user feedback and technical data to refine global design standards.
• Design standardized AV building blocks for spaces from huddle rooms to executive boardrooms.
• Develop and maintain technical documentation including signal flow diagrams, wiring schematics and configuration guides.
• Ensure regional builds align with global security, networking and aesthetic standards.
• Regional escalation and technical leadership; Tier 3 point for regional operations.

Skills

AV & Collaboration

Video Conferencing

Microsoft Teams Rooms

Zoom Rooms

AV over IP

DSP / Audio DSP

PTZ Cameras

Wiring Diagrams

Architectural Drawings

Tools

Cisco Control Hub

Call Manager

Job description

Job Title: Infrastructure/Operation (AV & Collaboration) Engineer

Location: Charlotte, NC – 3 days/week onsite

Exp: 6 years+

Job Description:

Position Overview:

Consult on complex initiatives with broad impact and large-scale planning for Systems Operations Engineering.

Review and analyze complex multi-faceted, larger scale or longer-term Systems Operations Engineering challenges that require in-depth evaluation of multiple factors including intangibles or unprecedented factors.

Contribute to the resolution of complex and multi-faceted situations requiring solid understanding of the function, policies, procedures, and compliance requirements that meet deliverables.

Strategically collaborate and consult with client personnel.

Required Qualifications: 5+ years of Systems Engineering or Technology Architecture experience, or equivalent demonstrated through one or a combination of the following: work or consulting experience, training, military experience, education.

We are looking for a high-caliber AV & Collaboration Engineer. They will be a core member of the global engineering team focused on product/ technology evaluation, design, and leading deployments. They will act as a technical authority in-region driving the adoption of next generation workplace technologies while ensuring local deployments meet global standards. This is not a traditional support role – they will be a core member of the global engineering team while also leading regional deployments.

Key Responsibilities:

• Partner with a global engineering team to identify and evaluate emerging conference room technologies.
• Conduct rigorous proof of concepts in regional labs to validate hardware & software performance within our specific network environment.
• Lead regional pilot deployments gathering user feedback and technical data to refine global design standards.

Design and standards engineering:

• Collaborate on the design of standardized AV “building blocks” for various space types from huddle rooms to high impact executive boardrooms.
• Develop and maintain technical documentation including signal flow diagrams, wiring schematics and configuration guides.
• Ensure all regional builds aligned with global security networking and aesthetic standards.

Regional escalation and technical leadership.

Serve as the tier 3 technical escalation point for regional operations and support teams resolving complex systemic issues that exceed standard troubleshooting.

Liaise with local AV integrators and vendors to ensure project delivery meets engineering specifications.

Technical requirements:

• Expert knowledge of video conferencing, AV over IP standards, control systems, audio DSP.
• Technical proficiency in Microsoft Teams Rooms or Zoom rooms including back-end management and advanced configuration.
• Technical proficiency in Cisco Control Hub and Call Manager.
• Experience in professional grade DSPs, PTZ cameras, beamforming microphones and large format displays/active LED walls.
• Proficiency in reading and understanding architectural drawings and signal flow diagrams.

Self-starter: ability to operate independently as a remote extension of a global team maintaining high productivity across different time zones.