Infrastructure Lead Wilmington, NC

MegaCorp Logistics, LLC.; Wilmington (NC); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Medical/dental/vision benefits

401(k) matching

Paid time off

Job summary

MegaCorp Logistics, LLC. is seeking an Infrastructure Lead to drive the design, operation, and improvement of our IT infrastructure. You will oversee networks, servers, cloud platforms, and communications to ensure uptime, security, and performance while guiding a talented team.

The role emphasizes FinOps, Azure governance, cost optimization, and scalable cloud engineering aligned with business needs. Collaboration with stakeholders and strong documentation are essential in a fast-paced

Qualifications

• Bachelor's-level or higher IT education preferred.
• 5+ years in IT infrastructure, systems administration, or related field.
• Leadership or team lead experience preferred.
• Experience with FinOps, Azure cost governance, cloud monitoring, budgeting and spend optimization preferred.
• Experience designing highly available cloud infrastructure and DevOps practices preferred.

Responsibilities

• Lead design, maintenance, performance, security and reliability of IT infrastructure.
• Oversee infrastructure projects and partner with application/business teams.
• Ensure networks, servers, databases, cloud and communications run efficiently.
• Drive cost optimization and cloud optimization without compromising performance.
• Mentor and develop the infrastructure team through leadership and coaching.
• Maintain documentation, standards, and support models.

Skills

Infrastructure leadership

Cloud infrastructure

Azure governance

FinOps

Cost optimization

Education

Associate degree or higher in IT/CS

Job description

Take your career to the next level at MegaCorp. Explore our open positions and join a team that’s shaping the future of logistics. Search by location for current openings or sign up for new job alerts delivered to your inbox.

Ranked as a top 30 brokerage company and in the top 100 of all Logistics Companies in the US, MegaCorp Logistics is a fast-growing third-party logistics company. We are seeking highly creative and motivated individuals who are committed to finding successful answers to our clients' needs. Our team represents decades of experience in the 3PL industry and we are looking to add more talent to our team. We offer our employees a competitive benefits package that includes unlimited earning potential, medical/dental/vision benefits, matching 401(k) Plan, paid time off, and many more perks in a fun high-energy environment. We have our employee’s best interest at heart and know you are not simply a number. We want you to thrive in a positive work environment so we give you the tools for success.

Reports To: Director of Technology Services

Position Summary

The Infrastructure Lead is responsible for leading the design, maintenance, performance, security, and reliability of MegaCorp’s IT infrastructure. This role manages infrastructure systems, supports team execution, oversees infrastructure projects, partners with application and business teams, and ensures network, server, desktop, mobile, cloud, and communication systems operate efficiently while driving operational efficiency, cloud optimization, infrastructure resiliency, and cost-effective technology solutions to support business needs.

Key Outcomes

The following duties represent the essential functions of this role. They are intended to describe the general nature of the position and may change based on business needs. Employees may be required to perform additional duties as assigned.

• Ensure infrastructure across networks, servers, databases, cloud platforms, and enterprise applications is standardized, secure, highly available, and proactively monitored to protect uptime and business continuity
• Deliver IT infrastructure that is built, maintained, and optimized using current technology and best practices to support long-term scalability and reliability
• Build an engaged, skilled infrastructure team equipped to perform at a high level throughconsistent leadership, coaching, and support
• Prioritize and deliver infrastructure projects, support requests, and technology improvement initiatives—designed to align with business needs, risk tolerance, and technology standards—on time, with the highest-impact work addressed first
• Drive continuous improvement in infrastructure performance, scalability, security, and reliability through ongoing assessment and recommendations
• Ensure corporate network, server, desktop, mobile, phone, and video conferencing resources reliably support the workforce
• Proactively manage infrastructure capacity, performance, and engineering project planning to prevent bottlenecks and support business growth
• Own cloud financial operations (FinOps) to keep Azure spend transparent, controlled, and continuously optimized, including governance standards for lifecycle management, tagging, rightsizing, reserved instances, storage optimization, and cost allocation—without compromising performance, security, scalability, or business continuity, and report cost trends to IT leadership
• Partner with application development teams to ensure internally developed applications are supported by resilient, highly available cloud infrastructure that meets enterprise standards for disaster recovery, backup, recovery, monitoring, and security
• Resolve infrastructure and end-user technology issues quickly, while identifying recurring issues, risks, and process gaps early and address them with sustainable, long-term solutions
• Keep infrastructure standards, documentation, procedures, and support models current, consistent, and continuously improved
• Deliver infrastructure solutions that support business operations through strong partnership with IT leadership, stakeholders, vendors, and internal teams
• Maintain the security and confidentiality of company systems, infrastructure resources, user information, operational data, inter-application data transfers, and proprietary technology information
• Implement infrastructure changes with minimal operational risk through disciplined change management, documentation, testing, and approval processes
• Adapt to evolving business needs by taking on additional duties as assigned

Education & Experience

• Associate degree or higher in Information Technology, Computer Science, Information Systems, Network Administration, Cybersecurity, or related field preferred
• Equivalent applied infrastructure, systems, network, or technology experience may be considered
• Five (5) or more years of experience in IT infrastructure, systems administration, network
• administration, IT support, or related technology work preferred
• Previous leadership, supervisory, team lead, project coordination, or infrastructure management experience
• Experience implementing FinOps methodologies, Azure cost governance, cloud monitoring, budgeting, and spend optimization preferred
• Experience designing highly available cloud infrastructure supporting modern application development and DevOps practices preferred
• Experience supporting desktop systems, mobile devices, phone systems, video conferencing, network services, servers, and infrastructure performance preferred
• Strong organizational, documentation, analytical, customer service, communication, and problem-solving skills required
• Ability to manage multiple priorities, support team execution, make sound decisions, and work effectively under pressure in a fast-paced environment required

Core Competencies

• Infrastructure leadership and operational excellence
• Cloud infrastructure, architecture and resiliency
• Azure governance and FinOps management
• Cost optimization and capacity planning
• Infrastructure automation and continuous improvement
• Cross-functional technical leadership
• Security awareness and risk management
• Technical troubleshooting and problem-solving
• Documentation, communication, and team development

Physical & Cognitive Requirements

The following requirements are representative of those needed to perform essential job functions. Reasonable accommodations may be made.

Physical Requirements

• Ability to see, hear, and communicate clearly
• Ability to distinguish color indicators used in systems, devices, or technology equipment
• Ability to use hands and fingers for computer, phone, equipment-related, and clerical tasks
• Ability to operate a computer, telephone, mobile device, and standard office equipment
• Ability to work at a computer workstation for extended periods
• Ability to lift, carry, or move technology equipment as business needs require
• Ability to travel locally or between company locations as business needs require

Cognitive Requirements

• Written and verbal communication
• Analytical thinking
• Problem-solving
• Judgment and decision-making
• Ability to manage multiple priorities
• Clerical accuracy and technical documentation review
• Basic math skills
• Ability to evaluate infrastructure performance, security risks, system requirements, technical issues, and business impact
• Ability to learn, retain, and apply company policies, IT procedures, security standards, infrastructure requirements, and technology processes
• Office-based technology environment with occasional work in server rooms, network areas, and other infrastructure support spaces
• Works independently and collaboratively with IT team members, business stakeholders, vendors, leadership, and end users
• Frequent verbal, electronic, phone, virtual, and face-to-face communication
• Regular use of computers, infrastructure systems, network resources, server environments, mobile device platforms, ITSM tools, communication systems, and standard office equipment
• Fast-paced IT environment requires confidentiality, responsiveness, organization, technical accuracy, sound judgment, adaptability, and effective leadership.
• Medical, dental, vision, and life and disability insurance
• 401(K) matching
• Birthday celebrations
• Health and wellness initiative including gym membership and PT services
• Annual parties
• PTO and Flex holidays
• Company sponsored outings

MegaCorp is an equal opportunity employer and considers all applicants for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status under applicable federal, state, or local law.

Join us — We’re shaping the future of logistics.

We are MegaCorp — driven by a shared purpose to elevate logistics and redefine industry standards.

We aim to support your overall well-being as you contribute to our collective success.