Location: Houston, TX (Heavy Travel Required)
Type: Direct Hire
Overview
We are seeking a Lead Analyst, Infrastructure Operations to support technology deployments across a growing commercial real estate portfolio. This highly visible, hands-on role will focus on implementing and supporting network infrastructure, cybersecurity, building technologies, and smart property systems across new developments, acquisitions, and existing properties.
This position requires extensive travel (50-75%), including both domestic and international project sites. Candidates with experience in commercial real estate, property management, construction, or multi-site environments are strongly preferred, BUT will take candidates that come other industries as long as you come from a Global or Enterprise level environment and willing to travel.
Key Responsibilities
- Lead onsite technology deployments for new properties, acquisitions, renovations, and infrastructure upgrades.
- Configure, support, and troubleshoot enterprise networks, wireless environments, firewalls, VPNs, and site connectivity.
- Coordinate with construction teams, ISPs, vendors, and technology partners to ensure successful project delivery.
- Support smart building technologies including BAS/BMS, access control, CCTV, IoT devices, and physical security systems.
- Apply cybersecurity best practices, including network segmentation, vulnerability remediation, secure remote access, and infrastructure hardening.
- Review technical drawings, infrastructure plans, and project documentation to ensure compliance with company standards.
- Monitor infrastructure performance, investigate issues, perform root cause analysis, and drive resolution.
- Maintain accurate network documentation, asset inventories, configurations, and implementation records.
- Serve as a senior technical resource for field deployments, escalations, and complex infrastructure challenges.
Qualifications
- 7+ years of experience in infrastructure operations, enterprise networking, operational technology (OT), or related technical roles.
- Experience supporting distributed environments, multi-site operations, commercial properties, construction projects, or large-scale technology deployments.
- Strong hands-on knowledge of networking, wireless technologies, firewalls, VPNs, switching, and redundancy/failover solutions.
- Experience supporting building technologies such as BAS/BMS, access control, CCTV, and connected property systems.
- Understanding of OT/IT cybersecurity principles, risk management, and infrastructure security best practices.
- Proven ability to coordinate vendors, contractors, service providers, and cross-functional teams.
- Experience utilizing AI tools to improve operational efficiency, troubleshooting, and technology delivery.
- Strong communication, documentation, and stakeholder management skills.
Preferred Qualifications
- Commercial Real Estate, Property Management, Construction Technology, or Smart Building experience.
- CCNA, CCNP, CWNA, or similar networking certifications.
- Experience with Procore, Bluebeam, Jira, Smartsheet, or related project management platforms.
- Bachelor's degree in information technology, Computer Science, MIS, or a related field, or equivalent experience.
Additional Information
- Based in Houston, TX with significant travel requirements.
- Domestic and international travel up to 75%.
- Occasional after-hours support for critical deployments and escalations.
- Work may include construction sites, outdoor environments, and PPE-required locations.
Ideal candidates will combine strong networking and infrastructure expertise with hands-on experience supporting commercial real estate, property management, or construction-related technology environments.