Infrastructure Lead

Tata Consultancy Services; Detroit (MI); On-site; USD 130,000 - 160,000; Full time

Job summary

Tata Consultancy Services Limited in Detroit, MI is seeking a dynamic Lead Infrastructure Manager to lead a team spanning networking, storage, compute, and virtualization. You will drive uptime, modernize data center capabilities, and partner with security and application teams to meet business goals.

The role emphasizes incident response, root cause analysis, capacity planning, and the definition of roadmaps, standards, and KPIs to ensure reliable, scalable infrastructure.

Qualifications

• Lead, mentor, and develop a team of infrastructure engineers in networking, storage, compute, and virtualization.
• Manage team workload, priorities, and resource allocation with help from Scrum Master.
• Ensure availability, reliability, and performance of datacenter infrastructure services.
• Oversee daily operations across Compute, Storage, Networking & Virtualization.
• Lead incident response and participate in major incidents.
• Drive root cause analysis and continuous improvement initiatives.
• Establish KPIs, SLAs, and operational metrics.
• Define infrastructure roadmaps aligned with business growth.
• Lead datacenter modernization and transformation projects.
• Evaluate new technologies and recommend strategic investments.
• Drive infrastructure standardization and best practices.
• Manage capacity planning and hardware refresh cycles.
• Partner with security teams to implement infrastructure security controls.
• Ensure compliance with organizational policies and regulatory requirements.
• Support vulnerability assessments, audits, and remediation activities.
• Lead disaster recovery and business continuity planning efforts.

Responsibilities

• Lead, mentor, and develop a team of infrastructure engineers in networking, storage, compute, and virtualization.
• Manage team workload, priorities, and resource allocation with help from Scrum Master.
• Ensure availability, reliability, and performance of datacenter infrastructure services.
• Oversee daily operations across Compute, Storage, Networking & Virtualization.
• Lead incident response and participate in major incidents.
• Drive root cause analysis and continuous improvement initiatives.
• Establish KPIs, SLAs, and operational metrics.
• Define infrastructure roadmaps aligned with business growth.
• Lead datacenter modernization and transformation projects.
• Evaluate new technologies and recommend strategic investments.
• Drive infrastructure standardization and best practices.
• Manage capacity planning and hardware refresh cycles.
• Partner with security teams to implement infrastructure security controls.
• Ensure compliance with organizational policies and regulatory requirements.
• Support vulnerability assessments, audits, and remediation activities.
• Lead disaster recovery and business continuity planning efforts.

Skills

Leadership & team mentorship

Incident management & RCA

Communication with stakeholders

Capacity planning

Tools

Microsoft Windows Server

Linux (RHEL, CentOS)

Hyper-V

VMware vSphere

Grafana

Splunk

SolarWinds

Python

NinjaOne

Cisco

Juniper

Arista

SAN and NAS Technologies

Storage Replication

Backup and Recovery Solutions

Job description

Job Description

Must Have Technical/Functional Skills

Compute Infrastructure

• *Microsoft Windows Server
• *Linux (RHEL, CentOS)
• *Hyper-V
• *VMware vSphere / Proximos

Networking

• *Layer 2 / Layer 3 Networking
• *Cisco, Juniper, Arista, or equivalent platforms
• *BGP, OSPF, IS-IS
• *Datacenter Network Architectures

Storage

• *SAN and NAS Technologies
• *Storage Replication
• *Backup and Recovery Solutions

Observability:

• *Grafana
• *Splunk
• *SolarWinds

Automation

• *Python
• *NinjaOne

Roles & Responsibilities

Leadership:

• *Lead, mentor, and develop a team of infrastructure engineers in networking, storage, compute, and virtualization.
• *Manage team workload, priorities, and resource allocation with help from Scrum Master

Operations:

• *Ensure availability, reliability, and performance of datacenter infrastructure services.
• *Oversee daily operations and support activities across: Compute, Storage, Networking & Virtualization
• *Lead incident response and participate in major incidents.
• *Drive root cause analysis and continuous improvement initiatives.
• *Establish KPIs, SLAs, and operational metrics.

Engineering:

• *Define and execute infrastructure roadmaps aligned with business growth.
• *Lead datacenter modernization and transformation projects.
• *Evaluate new technologies and recommend strategic investments.
• *Drive infrastructure standardization and best practices.

Capacity Planning & Lifecycle Management:

• *Manage infrastructure capacity planning and forecasting.
• *Oversee hardware refresh cycles.

Security & Compliance:

• *Partner with security teams to implement infrastructure security controls.
• *Ensure compliance with organizational policies and regulatory requirements.
• *Support vulnerability assessments, audits, and remediation activities.
• *Lead disaster recovery and business continuity planning efforts

Stakeholder Management:

• *Manage rel ationships with infrastructure vendors and service providers.
• *Collaborate with application, cloud, cybersecurity, facilities, and operations teams.
• *Provide regular operational updates to management and key stakeholders.

Automation:

• *Drive operational efficiency through automation and process optimization.
• *Define infrastructure operational standards and documentation.

Generic Managerial Skills:

• *Working in large multicultural teams in onsite-offshore Model
• *Good customer facing communication skills and Team management skills

Salary Range: $130,000-$160,000 a year

Location

Detroit, MI

Function

TECHNOLOGY

Role

Lead

ID

433428

Skills

Linux | VMWare

Salary Range

$130,000 - $160,000