Infrastructure Lead

Tata Consultancy Services; Detroit (MI); On-site; USD 130,000 - 160,000; Full time

Job summary

Tata Consultancy Services in Detroit is seeking an experienced Infrastructure Manager to lead teams spanning networking, storage, compute, and virtualization. You will manage workloads, drive reliability, and coordinate modernization initiatives across datacenter environments.

The role emphasizes incident leadership, RCA-driven improvements, and collaboration with security and application teams to meet regulatory and performance targets. Local onsite work in Detroit is expected.

Qualifications

• Must have strong expertise in Layer 2/3 networking and data center architectures.
• Experience with BGP, OSPF, IS-IS and multi-vendor platforms.
• Proficiency in Windows Server, Linux, Hyper-V, and virtualization technologies.
• Familiarity with observability tools: Grafana, Splunk, SolarWinds.
• Hands-on automation with Python and related tools.

Responsibilities

• Lead, mentor, and develop a team of infrastructure engineers across networking, storage, compute, and virtualization.
• Manage workload and priorities with input from Scrum Master and stakeholders.
• Ensure datacenter infrastructure reliability, performance, and availability.
• Oversee incidents, drive RCA, and implement continuous improvement.
• Define roadmaps, standardize infrastructure, and evaluate new technologies.

Skills

Networking

Compute infrastructure

Storage

Observability

Automation

Security & compliance

Leadership

Capacity planning

Stakeholder management

Managerial skills

Tools

Grafana

Splunk

SolarWinds

NinjaOne

VMware vSphere

Job description

Must Have Technical/Functional Skills

• Cisco, Juniper, Arista, or equivalent platforms
• BGP, OSPF, IS-IS

Compute Infrastructure

• Microsoft Windows Server
• Linux (RHEL, CentOS)
• Hyper-V
• VMware vSphere / Proximos

Networking

• Layer 2 / Layer 3 Networking
• Cisco, Juniper, Arista, or equivalent platforms
• BGP, OSPF, IS-IS
• Datacenter Network Architectures

Storage

• SAN and NAS Technologies
• Storage Replication
• Backup and Recovery Solutions

Observability

• Grafana
• Splunk
• SolarWinds

Automation

• Python
• NinjaOne

Roles & Responsibilities

Leadership

• Lead, mentor, and develop a team of infrastructure engineers in networking, storage, compute, and virtualization.
• Manage team workload, priorities, and resource allocation with help from Scrum Master

Operations

• Ensure availability, reliability, and performance of datacenter infrastructure services.
• Oversee daily operations and support activities across: Compute, Storage, Networking & Virtualization
• Lead incident response and participate in major incidents.
• Drive root cause analysis and continuous improvement initiatives.
• Establish KPIs, SLAs, and operational metrics.

Engineering

• Define and execute infrastructure roadmaps aligned with business growth.
• Lead datacenter modernization and transformation projects.
• Evaluate new technologies and recommend strategic investments.
• Drive infrastructure standardization and best practices.

Capacity Planning & Lifecycle Management

• Manage infrastructure capacity planning and forecasting.
• Oversee hardware refresh cycles.

Security & Compliance

• Partner with security teams to implement infrastructure security controls.
• Ensure compliance with organizational policies and regulatory requirements.
• Support vulnerability assessments, audits, and remediation activities.
• Lead disaster recovery and business continuity planning efforts

Stakeholder Management

• Manage rel ationships with infrastructure vendors and service providers.
• Collaborate with application, cloud, cybersecurity, facilities, and operations teams.
• Provide regular operational updates to management and key stakeholders.

Automation

• Drive operational efficiency through automation and process optimization.
• Define infrastructure operational standards and documentation.

Generic Managerial Skills

• Working in large multicultural teams in onsite-offshore Model
• Good customer facing communication skills and Team management skills

Salary Range: $130,000-$160,000 a year